Valoraciones de Holiday Inn Brownsville

Muy buen hotel, ubicado muy cerca de restaurantes y plazas comerciales la atención bastante recomendable

Habitación amplia, camas cómodas, tiene aparte un sofá cama. Está limpio. En general muy bien

Si habitación excelente muy limpio el personal súper amable el lugar donde está ubicado muy bien con tiendas y restaurantes muy cercas solo no le pongo 10 por qué hubo un detalle con el aire acondicionado es ruidoso pero todo lo demás excelente muy recomendable si vas de compras y de paseo yo fui con mi familia somos 4 y muy cómodos estubimos muy cómodos

Buenas ubicación por las tiendas , solo qué hay poco lugar de estacionamiento cerca de la entrada del hotel

El "desayUNO" cierra a las nueve. No llegamos y no nos quisieron rembolsar el dinero. Nos hablaron a las doce y media de la tarde para decirnos que debíamos desocupar el cuarto a la una o una y cuarto. Cuando bajamos (una quince) nos informaron que ya nos habían cobrado una noche mas. No quisieron hacer el. checkout en ese momento. La señorita de recepcion fue poco empática y descortés.

La ubicacion

Excelente atención servício en general así como la limpieza

Excelente

Lo que no me gusto es que no dan desayuno

The customer support was poor. My TV didn't work properly and when asking for support it felt like it was inconvenient to request help. When my toilet was plugged, I asked for a plunger which the front desk employee could not find and suggested I just come downstairs to use the restroom. With 75 rooms, how do you not have a single plunger. The next morning the manager could not find one either. I ended up finding it myself in the lobby restroom. Additionally, when I stayed months before, they charged me again when I left. Had I not checked my credit card balance, I would not have noticed that they double charged me. Will never stay again!

This first room had a broken heater, but pretty good channel list on the TV. The staff moved us to another room with a working heater, but the TV only got 3 air-channels. My family and I started getting sick and it turned out to be mold all over the ceiling. It looked like they painted over half the ceiling, but the other half had blothchy mold on it. We will never stay at this hotel again. I really expected better for the price range…

The hostess was rude.She rolled her eyes when i told her ther was a giant fan that was on in the middle of the our hotel room. Checking out she was also rude and short for no apparent reason as if i was annoying her with my one question.

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

It was a decent place, but it was a little lacking for the price paid.