Cynthia
28 de diciembre de 2023
We have stayed in this hotel 5 or 6 times and been very happy. This time we were really disappointed. There seems to be a lack of general upkeep and maintenance. In our first room, the tv didn't work and neither did the little frig, so they moved us. In our second room, our sink didn't drain properly. We had a handicap accessible room, but the handheld sprayer didn't work. Using the diverter, the above shower head would shut off, but water wouldn't come out of the sprayer. We ordered room service and the food was good, but they just gave us ketchup with everything we ordered, but no salt and pepper. I wrote all of this down and gave it to the front desk when we checked out. We received a bit of a discount @ check out, but it didn't help our overall outlook on the hotel. The front desk staff was very friendly.
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