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Valoraciones de usuarios
8.4/10
Muy bueno
115 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación8.3
Instalaciones8.2
Servicio8.6
Limpieza8.6
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Todos los comentarios(115)
Valoraciones positivas(12)
Valoraciones con fotos/vídeo(1)
Valoraciones negativas(3)
Usuario invitado
Habitación con 2 camas grandes
Fecha de estancia: ene. 2025
Viaje con amigos
1 valoración
8.5/10
Muy bueno
Fecha de publicación: 3 mar. 2025
Location is good, next to metro. Receptionists are kind. But the room is so dim, could be brighter with more light.
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Usuario invitado
Habitación con cama extragrande
Fecha de estancia: may. 2023
Familias
1 valoración
2.5/10
Fecha de publicación: 5 jun. 2023
The hotel room was dirty, dust was all over the tray where the coffee machine located.
Dirt can be seen on the sofa with disgusting smell.
The weather suddenly dropped to ~50s during our stay, and we were expecting the hotel would be warm, however, the temperature unit in the room did not work and it can only blow out cold air. We could not sleep at night because it was too cold.
We called the front desk at 11:30pm to ask if we can switch to another room, however, the staff asked us to wait since she is very busy. We waited for a while and decided to talk to them in person. When we arrived at the lobby, the staff from the front desk kept on saying she was busy but there were no other guests in the lobby at the moment. She asked us to wait in our room or find them again the next morning, which is ridiculous.
After some time, another staff came by our room to check on the heat and told us that the engineer has changed the setting that's why it's not working properly. However, the engineer has got off from work and no one in the hotel knows how to fix it. He then reported to the front desk and finally after some time, we were told that we can switch to another room.
The staff were unwilling to help and unfriendly, and I certainly will not stay in this hotel again.
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Rui
Habitación con 2 camas grandes
Fecha de estancia: may. 2023
Familias
21 valoración
10.0/10
Excepcional
Fecha de publicación: 5 jul. 2023
Brookline is nice place to stay. The hotel is right near many shops and restaurants.