Iris Hotel Boston

We were upgraded on arrival. The room was very spacious and modern. The reception team were very helpful and friendly

Verry friendly front desk person at night.

Good and Kind.

不錯，早班機到的波士頓，到酒店才8點鐘。和前台説希望early check，沒想到馬上給安排上了，出乎意料的驚喜。光憑這點就可給五星好評！

최고 좋았음 며칠숙박해서그런가 일찍 체크인 이랑 업그레이드받아서 넘나좋았고 방도 깨끗 전자렌지랑 요리도 가능 옆에 트레이더스조있어서 편리했어요

酒店很不錯 在波士頓性價比很高

位置優越 乾淨衞生

Room was in good condition, but missing hand soap at one sink and body wash in one shower. Room phone did not work, and this was not addressed doing our one night stay after alerting the front desk. We ordered room service from the in room tablet and when it didn’t arrive we called the front desk (from our cell phone) and was told the kitchen was closed and the tablets were new this week and not fully set up. Also, when leaving the next morning, while the tablet informed a continental breakfast was available on the weekends, we were told the staff wasn’t there so there was no coffee or food available. For the price we paid for a 4 bed family suite, we were not impressed.

I had a great stay and can’t say enough good things about this hotel. The staff were consistently friendly, professional, and genuinely helpful from start to finish. Everything was smooth, the room was clean and comfortable, and the overall atmosphere made the stay easy and stress-free. I especially want to call out the valet team. I managed to lose my valet ticket, and instead of making it a hassle, they handled it with patience and kindness and got everything sorted out quickly. It could’ve been stressful, but they made it a non-issue. Excellent service all around. I would absolutely stay here again and recommend it without hesitation.