Usuario invitado
17 de abril de 2024
There were so many things wrong with this place. Cost: over £100 per night for a Premier Inn booked two months in advance. Really?! Car parking: pretends there's car parking when I selected it (for that specific reason as I was driving to Bristol and wasn't familiar with the city). You arrive and its clear there isn't an adjacent car park. Parked illegally outside for 2 mins while I ran in to ask. Was told there was a concession on a car park. They gave me the postcode for the car park!! Turns out it's a good half mile across the city centre, and the concession meant I still paid £40 for two days parking. Reception: hardly ever manned Room cleaning: has to be specifically requested Lifts: this is an 8 storey hotel with 2 lifts. One was permanently out of use. The other was, on most occasions i needed it, locked down for staff use, or was being used as a service lift to deliver beds. Breakfast booking: tried to book breakfast the day before when it was nice and quiet. Member of staff said to just come down on the morning and book it then. Of course the next morning, there was nobody available to sort that booking out because it was busy. After being passed by about 10 people while I waited, I got fed up waiting, walked through and had breakfast anyway. Inevitably there was nobody around to take a breakfast order after the fact. Breakfast quality: the single worst fried breakfast I've had in a UK hotel. Half the ingredients had run out and the chef didn't seem in a hurry to replenish. The baked beans were the lowest quality abomination you can imagine. Will never stay here again. Terrible!
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