Valoraciones de Novotel Sydney Brighton Beach

Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. We are regretful to hear that you encountered such issues during your recent stay with us, and we appreciate you taking the time to let us know where we went wrong. Your comments will aid us within the management team to identify our biggest areas of improvement and how we can best serve you as our guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach

Respuesta del alojamiento: Dear Pearl,I hope this response finds you well.Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach and for your ongoing loyalty which we appreciate.I am truly delighted to read that you had a good stay with us and enjoyed your room and the stay was as you had envisaged it.I would like to take this opportunity and on behalf of all our staff to truly thank you for your kind compliments and for appreciating our passion and dedication for hospitality.At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests.Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us.I look forward to your next stay with us.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach

Respuesta del alojamiento: Dear valued guest,I hope this response finds you well.Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach.I am are truly delighted to read that you had a good stay, full field your dream to stay with us, enjoyed our lovely rooms with comfortable bed and the overall relaxing vibe of our hotel with the added value of our close proximity to the beach and amazing views.Thank you again for your kind feedback and we hope to see you again soon for another magnificent journey with us.I look forward to your early return.Best Regards,Sophie FontanaGuest Experience ManagerNovotel Sydney Brighton Beach