Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 13 sep 2025
bibrewdog
Disappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
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Precio por noche desde350 PLN
Fecha de publicación: 18 mar 2025|Habitación familiar
Usuario anónimo
El hotel está bien ubicado y ofrece una excelente relación calidad-precio. Es muy práctico para explorar el centro de la ciudad a pie. Felicito especialmente al personal de recepción y al del mostrador de información turística adyacente por su hospitalidad y atención, y por brindar consejos de viaje completos. Las desventajas son la falta de espacio para colgar la ropa y las toallas en la ducha y la falta de una alfombra antideslizante.
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Precio por noche desde188 PLN
Fecha de publicación: 5 dic 2023|Habitación ejecutiva (cama doble extragrande), no fumadores
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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Precio por noche desde1.116 PLN
Fecha de publicación: 21 jul 2025|Suite familiar, 1 dormitorio
Usuario invitado
A beautiful hotel, centrally located with easy access to sight seeing locations and shopping.
The staff were kind and friendly and the service excellent! Would definitely return again for a little staycation.
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Precio por noche desde447 PLN
Fecha de publicación: 18 feb 2024|Habitación estándar (1 cama doble), fumadores, sofá cama
Usuario invitado
Nosotros llegamos en la noche y el ambiente era de terror mucha gente con carpas en la calle, personas deambulando y cuando llegamos al hotel se me acercaron dos personas pidiendo dinero, pero se notaba que tenían problemas de adicción. Por suerte teníamos auto y no tuvimos que caminar por los alrededores, ya llegada la mañana todo era diferente te sentías más seguro. No es un hotel para caminar de noche de hecho nos informaron que después de las 7pm no era seguro caminar. Debes extremar medidas de seguridad al llegar al hotel. Dejando a un lado los alrededores, el hotel como un holidays inn básico, limpio y desayuno ok.
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Precio por noche desde243 PLN
Fecha de publicación: 28 dic 2025
Usuario anónimo
Room: spacious, clean and comfortable. Our room was on the highest floor and it was quiet. If you’re traveling with an elderly, just be cautious as the shower floor is extremely slippery. One downside is that water pressure and temperature is not very stable.
Location: situated in the heart of CBD, it’s a fairly safe area. Parking available for hotel guests and shuttle available to V&A Waterfront
Staff: Front desk and lobby staff are friendly and welcoming. Security at the hotel and parking were also very friendly and helpful. Most staff at the restaurant were not as friendly (most but still a few staff was friendly and helpful and provided great service)
Staff often forget guests’ drink orders as 2 days in a row, we did not get our tea during breakfast. I also ordered a cappuccino while waiting in front or the coffee machine however I was forgotten as well. I was better off making my own coffee.
Breakfast: They served standard American style breakfast with selection of fruits, pastries and salads. Their hashbrowns were my favourites! If only the food can be a little different everyday, we stayed there for 4 days and had the same food everyday.
Overall, we enjoyed our stay room but restaurant staffs’ service and attitude can be improved.
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Precio por noche desde305 PLN
Fecha de publicación: 4 feb 2026
Usuario invitado
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Precio por noche desde383 PLN
Fecha de publicación: 6 feb 2024
wuhanwolf
Recientemente tuve el placer de alojarme en el DoubleTree by Hilton Cape Town - Upper Eastside, y debo decir que fue una experiencia maravillosa de principio a fin.
Lo primero que me llamó la atención fueron las impresionantes vistas que ofrece el hotel. Ya sea que esté disfrutando de una comida en el restaurante o relajándose en su habitación, el paisaje es simplemente impresionante. La ubicación del hotel ofrece una perspectiva única de Ciudad del Cabo y quedé cautivado por el paisaje urbano.
El personal del DoubleTree by Hilton Cape Town - Upper Eastside es realmente excepcional. Desde el momento en que entré por la puerta, me recibieron con calidez y profesionalismo. El nivel de servicio durante mi estancia fue excelente. Los miembros del personal no sólo fueron eficientes sino que también hicieron todo lo posible para garantizar que se satisficieran todas las necesidades. Su genuina amabilidad añadió un toque personal a la experiencia general.
Una de las características más destacadas para mí fue el estacionamiento seguro. Saber que mi vehículo estaba estacionado de manera segura en las instalaciones me brindó una sensación adicional de comodidad durante mi estadía. Es evidente que el hotel se toma en serio la seguridad, lo que contribuye a la sensación general de seguridad y tranquilidad.
Ahora, hablemos del desayuno: fue increíble. La variedad de opciones disponibles era impresionante y cubría una variedad de gustos y preferencias dietéticas. La calidad de la comida fue excelente y la presentación añadió un toque de sofisticación. Es seguro decir que el desayuno por sí solo es motivo suficiente para considerar este hotel para su estadía en Ciudad del Cabo.
En cuanto a la habitación, era nada menos que estelar. La atención al detalle en el diseño y el mobiliario creó una atmósfera cómoda y acogedora. La cama era excepcionalmente cómoda, asegurando un buen descanso nocturno. La limpieza y el mantenimiento de la habitación también fueron dignos de mención, lo que refleja el compromiso del hotel de ofrecer un alojamiento de alto nivel.
En conclusión, mi experiencia en el DoubleTree by Hilton Cape Town - Upper Eastside superó mis expectativas. La combinación de vistas impresionantes, personal excelente, estacionamiento seguro y un desayuno increíble hizo que su estadía fuera memorable. Ya sea que visite Ciudad del Cabo por negocios o por placer, le recomiendo que considere este hotel para disfrutar de una experiencia verdaderamente agradable y cómoda.
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Precio por noche desde238 PLN
Fecha de publicación: 24 feb 2024
Julian Peens
Este bed and breakfast está en la ubicación ideal para visitar la ciudad de Simon y su costa, sin embargo, la configuración real de la cama y el desayuno es un enorme descuido.
La habitación no estaba lista, una vez que era el lugar todavía parecía inconsciente, había un buque en el baño, los muebles no habían sido devueltos a sus lugares originales bien y los elementos complimentarios parecían ser usados.
En nuestra segunda noche hubo cargas que enviaron una ocasión común, sin embargo, no parecía haber tomado ninguna medida cautelar y tuvimos que usar nuestras luces telefónicas para subir las tres escaleras a nuestra habitación sólo para encontrar la luz recargable No tenían baterías, por lo que no era útil. Como ciudadanos sudafricanos entendemos plenamente la incertidumbre de la potencia, pero para el costo y el cliente normal de este alojamiento realmente esperamos que exista más.
Las horas de comer se ajustaron para tener en cuenta la conveniencia del personal que estaba en las instalaciones, en comparación con los detalles de la hoja de bienvenida que recibimos en el momento de la llegada. Todo parecía estar siendo gestionado por el personal de apoyo sin un manejo obvio en el sitio durante los tres días que estuvimos allí (estuvimos durante un fin de semana que supongo ser un buen momento)
Hay alrededor de 4 deportes de estacionamiento en la parte delantera del edificio, pero no se utilizaban a su pleno potencial y a menudo tuvimos que estacionar un poco más lejos.
En general, la ubicación fue la más positiva. Teniendo en cuenta el precio que habríamos esperado tener mejores instalaciones y esperamos que el perfil de este alojamiento pueda ser modificado, ya que no hay piscinas en la propiedad, a diferencia de lo que la descripción nos ha llevado a creer.
Afortunadamente, el encanto de la ciudad de Simon y las playas formadas por la grave falta de atención al detalle y el lujo que usted asumiría un lugar este precio y en esta ubicación habría.
3/10 probablemente no iría de nuevo.
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Precio por noche desde226 PLN
Fecha de publicación: 11 jul 2025
Jason2023
Pros
Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price.
Staff were very good
Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before).
The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel).
Nice views over capetown in some rooms and a mountain view from the back.
Room has heating and air con for all seasons.
Cons
As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust.
I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist).
Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter.
The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience.
Overall, I would stay again and recommend the hotel which is in a quiet location.
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Precio por noche desde295 PLN