The Chen - Art Series

Valoraciones de The Chen - Art Series

The Chen - Art Series

850 Whitehorse Rd, Box Hill, Victoria, 3128, AustraliaVer datos del hotel
The Chen - Art Series
The Chen - Art SeriesThe Chen - Art SeriesThe Chen - Art Series
Encuentra habitaciones disponibles para tus fechas de viaje
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1 noche

Valoraciones de usuarios

8.7/10
Muy bueno
172 valoración
Valoraciones verificadas
Ubicación8.9
Instalaciones8.6
Servicio8.6
Limpieza9.0
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Todos los comentarios(172)
Valoraciones positivas(162)
Valoraciones con fotos/vídeo(27)
Habitaciones estupendas(35)
Bien comunicado(16)
Conveniente para ir de compras(13)
Buena relación calidad-precio(10)
Habitaciones grandes(8)
Personal de recepción amable(7)
Buen restaurante(5)
Cerca de la estación de tren(5)
Valoraciones negativas(10)
Maria ML
Habitación (2 camas dobles)
Fecha de estancia: ago 2025
Viaje con amigos
27 valoración
8.0/10
Muy bueno
Fecha de publicación: 29 sep 2025
Hotel cerca a la estación de tren box hill a una media hora del centro de la ciudad.
Respuesta del alojamiento: Dear Maria, Thank you very much for your kind comments regarding your recent stay at The Chen, Art Series. We are always delighted to receive positive feedback, and I will be sure to share your remarks with our team. Your appreciation will undoubtedly serve as a great encouragement to all of us as we continue working to enhance the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you back and hope your next visit will be just as enjoyable.Sincerely,Madeleine-General Manager
Cesar Araque Blázquez
Habitación, 1 cama de matrimonio(chen)
Fecha de estancia: oct 2025
Parejas
3 valoración
9.0/10
Fabuloso
Fecha de publicación: 24 nov 2025
Todo bien !! Barrio completamente de orientales incluido el hotel
Respuesta del alojamiento: Dear Cesar Araque Blázquez,Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated the vibrant neighborhood surrounding our hotel. Your satisfaction is important to us, and we hope to welcome you back in the future.Best regards,The Chen Melbourne - Art Series
Usuario invitado
Habitación (2 camas dobles)
Fecha de estancia: oct 2025
Familias
1 valoración
10/10
Excepcional
Fecha de publicación: 6 nov 2025
We had such a fun day by the rooftop pool all day! Kids loved it. Reception was helpful and friendly. Room was clean and the beds were comfy, good size with 2 queen beds. Nice linen and doonas on the beds.
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Respuesta del alojamiento: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family had such a fun day by the rooftop pool and that the kids enjoyed it too. It’s great to know you found our reception team friendly and your room comfortable and well-appointed. We look forward to welcoming you all back for another enjoyable stay!Sincerely,Hazel-General Manager
Usuario invitado
Habitación, 1 cama de matrimonio(chen)
Fecha de estancia: sep 2025
Parejas
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 27 oct 2025
Close to shopping centre, very convenient. Drawback is weekly housekeeping.
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Respuesta del alojamiento: Thanks for sharing your feedback! We're glad you enjoyed the convenience of our location near the shopping centre — it's definitely a highlight for many guests. We understand that weekly housekeeping may not suit everyone's preferences, and we appreciate you pointing that out. Your comments help us continue to improve the guest experience.Best regards,The Chen Team
Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: jul 2025
Parejas
5 valoración
10/10
Excepcional
Fecha de publicación: 9 ago 2025
Cool place & great location, car or not. Management really accommodating too. Restaurants on site are good too with great food.
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Respuesta del alojamiento: Dear Guest,We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Madeleine -General Manager
Usuario anónimo
Habitación (cama doble extragrande), con balcón
Fecha de estancia: jul 2025
Reserva para otras personas
58 valoración
10/10
Excepcional
Fecha de publicación: 13 ago 2025
good location and very njce room, will come back here again for sure
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Respuesta del alojamiento: Dear Guest, We very much appreciate your comments regarding your stay at The Chen Box Hill Melbourne - Art Series.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another enjoyable journey with us.Sincerely,General Manager - Madeleine
Usuario anónimo
Habitación (cama doble extragrande), con balcón
Fecha de estancia: nov 2025
Familias
1 valoración
7.5/10
Fecha de publicación: 7 dic 2025
There were no Chinese-speaking staff at the counter. The price is a bit high because it's in the suburbs.
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Usuario invitado
Habitación, 1 cama de matrimonio(chen)
Fecha de estancia: oct 2025
Parejas
2 valoración
8.5/10
Muy bueno
Fecha de publicación: 27 nov 2025
Though a bit far from cbd it is accessible by tram and train. Lovely view from the balciony. Cheap rate and yet astounding 4 star accomodation.. Very pleasant reception except that the promised deposit refund upon check out did nit happen. We have to wait days to clear in the bank.
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Usuario invitado
Habitación (cama doble extragrande), con balcón
Fecha de estancia: mar 2025
Viaje con amigos
3 valoración
9.5/10
Fantástico
Fecha de publicación: 10 may 2025
Location is excellent. The coffee machine was not working in our room we told the receptionist when we checked out the receptionist was initially waived our parking fee unexpectedly. We will book again
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Respuesta del alojamiento: Dear Guest,Dear Guest, We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine
Usuario anónimo
Habitación, 1 cama de matrimonio(chen)
Fecha de estancia: sep 2025
Reserva para otras personas
17 valoración
6.5/10
Fecha de publicación: 7 nov 2025
Receptionist Ashlee has not been helpful during our stay, not happy with her customer service!
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Usuario anónimo
Habitación (2 camas dobles)
Fecha de estancia: jun 2025
Viaje con amigos
18 valoración
9.5/10
Fantástico
Fecha de publicación: 3 ago 2025
设施:ok 卫生:ok 环境:ok 服务:ok
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Respuesta del alojamiento: Dear Guest, We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Madeleine -General Manager
Usuario invitado
Habitación (2 camas dobles)
Fecha de estancia: sep 2025
Familias
2 valoración
9.0/10
Fabuloso
Fecha de publicación: 4 oct 2025
Nearby the train station, different kind of restaurants are around the hotel, very connivence
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Respuesta del alojamiento: Dear Guest, Thank you very much for your kind words about your recent stay at The Chen, Art Series. We truly appreciate your positive feedback and I will be sure to share your comments with our team. Your appreciation is a great motivation for us as we strive to continually improve our services.Once again, thank you for taking the time to share your experience. We look forward to welcoming you back and hope your next visit is equally enjoyable.Sincerely,Hazel-General Manager
Usuario invitado
Habitación (2 camas dobles)
Fecha de estancia: jul 2025
Familias
1 valoración
10/10
Excepcional
Fecha de publicación: 31 ago 2025
Loved our stay at The Chen boxhill, We stayed in room with 2 queen bed and the room was spacious perfect for family of 4 with comfortable beds.Room also had cutleries, very close to boxhill central mall.
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Respuesta del alojamiento: Thank you so much for your kind words! We're thrilled to hear that you and your family enjoyed your stay at The Chen, Box Hill. It’s wonderful to know the spacious room with two queen beds suited your needs perfectly, and that the amenities—including the cutlery—added to your comfort.Being so close to Box Hill Central is definitely a highlight, and we're glad it made your visit even more convenient. We hope to welcome you back again soon for another memorable stay!Warm regards, The Chen Team
Usuario anónimo
Habitación, 1 cama de matrimonio(chen)
Fecha de estancia: nov 2024
Parejas
15 valoración
10/10
Excepcional
Fecha de publicación: 9 mar 2025
Located in the heart of Melbourne, this hotel offers convenience with its proximity to both a train station and popular shopping malls. The perfect choice for travelers looking to explore the city easily. With comfortable rooms and excellent service, this hotel provides a great base for your Melbourne adventure.
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Respuesta del alojamiento: Dear Guest, We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Madaleine General Manager
Travaholic
Habitación (2 camas dobles)
Fecha de estancia: may 2025
Familias
6 valoración
8.0/10
Muy bueno
Fecha de publicación: 5 jul 2025
The Chen hotel is in a great spot, near the tram, mall, hospital, and campus, and you can walk to tons of restaurants in under 6 minutes. The rooms are a good size, even if the bathroom is a little small. Plus, the service is awesome, and it's clean.
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Respuesta del alojamiento: Dear Malaithip,We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Madeleine -General Manager