Ace Hotel Bourges

Kyriad Bourges Sud

"Management in the waterroom"

B&B Hotel Bourges 2

"The heating was deliberately turned off... we're freezing!"

Ace Hotel Bourges

Château de Lazenay, Bourges Val d'Auron

"Bad experience. Yet last year we went there as a family and we didn't have any problems. It seems that loyalty is the boss's last problem... I had to cancel my reservation due to my daughter's health problem. I notified the hotel manager directly, who accepted the cancellation and at no time did he mention any fees or even full payment. I would have paid a fee if he had told me about it because I am respectful of the work. Everything seemed to be settled... But surprise! That same evening, the receptionist called me, pretending to ask me my arrival time, even though she knew perfectly well that my reservation was canceled. When I reminded her of this fact, she coldly replied that she was going to charge my credit card anyway. After negotiation, she told me that she would check with the manager and 15 minutes later my card was debited. Dishonest and unacceptable behavior! Non-existent customer service! And looking at the reviews after the fact, I realize that this is not the only problem with this hotel: Unpleasant rigid staff and the highlight of the show, bedbugs on many reviews!!"

Novotel Bourges

"Hotel que se anuncia como 4 estrellas, pero en mi opinión no llega a más de 2 o 3 como máximo. Lo positivo: la atención del personal es impecable, amables y profesionales. Lo negativo: la habitación tenía un olor muy desagradable a tabaco mezclado con perfume, limpieza mejorable y hasta los dispensadores de jabón estaban vacíos , a parte a la habitación le falta ya una remodelación . No puedo opinar del desayuno o la cena porque decidimos irnos y no pasar la noche, ya que la impresión general fue muy mala. Puede que mi experiencia se deba a la alta afluencia de agosto, pero por el precio que cobran esperaba mucha más calidad. Me decepcionó tanto que preferí perder el dinero antes que quedarme. Otros hoteles de la misma cadena ofrecen mucho más y están mucho mejor por el mismo precio, así que no recomendaría este en absoluto . No entiendo como me ha recomendado el corte ingles este hotel ."