Valoraciones de Crown Regency Beach Resort

Všechno v pořádku. Hotel zastaralý ale v dobré lokalitě.

Lo mejor del hotel es que esta en la misma playa. El resto deja mucho que mejorar. Desayuno nada. Mal cafe, pocas cosas para comer y te sirven ellos para que no te pongas mucho. Y hay un cartel que te dice que si te pones mucha comida y no te la terminas te pueden cobrar hasta 600 pesos. El zumo lo tenes que pedir. Solo tiene sandia de fruta y tienes que pedirla por que ponen muy poca. Las zonas comunes con pasillos oscuros. La piscina parece que tiene el agua sucia, la de la paya esta mas limpia. Durante mis 5 dias en el hotel solo vi a una persona usarla. Las escaleras solo limpian la zona central de los escalones los bordes estan muy decuidados. Durante mi estancia tuve que solicitar 3 dias que reponieran el agua y los cepiillos de dientes. Deben renovar el hotel en las zonas comunes, se ve muy descuidado y no muy limpio. La zonas comunes de la planta superior que miran a la playa esta totalmente descuidada. Si el desayuno no es bueno , no quiese probar comer. Como ya he dicho lo mejor del hotel es que esta en una zona muy tranquila de la palya. Pero una vez entras en el hotel todo se estropea.

Al principio nos dieron una habitación sin terraza donde durante la reserva se indicó con terraza, pero cuando solicité cambiar la habitación, respondieron y mejoraron mi habitación como se esperaba sin cargo adicional. El personal es servicial. ¡Buen trabajo!

La ubicación es excelente, justo al lado del puerto en la estación 3, aunque un poco lejos de lo pequeño. La habitación está limpia, cama suave y agua de servicio gratuita. La recepcionista fue muy servicial y amable. Disfrutamos nuestra estadía aquí

I love our accommodation during our Boracay visit. My partner was so amazed how clean, beautiful, safe and decent the room is. All the staff are so kind and accommodating!!! Definitely will be back there and with the same hotel, because its very accessible and also front beach!!! You can just have yourself, dip in to the water and go back to your room easy! I love, we love Crown Regency at station 3!!!!!!

This is my fourth time staying here because I really like the place. However, every visit has come with some kind of issue that forced us to transfer to another room. It wasn't just once—there was always a problem, whether it was no Wi-Fi, no lights, or an air conditioner that wasn't working properly. Despite these inconveniences, I really appreciate the staff. They were all very helpful, responsive, and accommodating in assisting us with our concerns. I hope the management can improve the maintenance of the rooms so guests can enjoy a more comfortable and hassle-free stay.

This is quite possibly the worst hotel I have ever stayed in, and the service is definitely not worth the price. The experience started badly at check-in, where we were bombarded with a long list of strict rules. We were told that eating and drinking in the room was forbidden, and that we would be charged for any damage or stains. The room itself was disgusting. It was dirty and had a strong musty smell. The sheets and towels were stained, the curtains were filthy and old, and there was visible mold on the bathroom curtain. To make matters worse, there were small cockroaches running on the walls. We immediately complained and asked to be moved, but it took them two days to relocate us to a different room. While the new room was a bit cleaner, everything was still old and stained. The bathroom was also very poorly designed. The showerhead is fixed to the wall with no hose, which makes it impossible to rinse the shower stall properly. The water pressure was weak, and in the evening, the water was barely warm. We also regretted paying for the breakfast. The buffet was very poor with small portions. It seemed like if you ordered the same items from the a la carte menu, the portions were much larger. My advice is to skip the breakfast and eat at one of the many cafes nearby. We didn't use the pool as it was too cold. The only positive thing about this hotel is its location, as it is directly across from the beach. Unfortunately, that's not enough to make up for the dirty rooms, poor maintenance, and bad service. I would not recommend staying here.

The bathtub cant fill water properly, the drainage is not totally sealed, second the air-condition isn't good, its not cold.

Check in was fast. Staff and security were friendly. Great location in front of the beach. But the resort seems old and the floor in the room was sticky. 3 options of pool to relax in. Booked a deluxe room even though I was alone. Room was big. The towels were worn out though.

very clean and the staff are accomodatin

Well located hotel on the front of the beach..quiet, away from the hustle and bustle.

We were quite disappointed with our recent stay. The assigned room location was not satisfying and did not meet our expectations. We also noticed that basic amenities like rags were unavailable, and we were expecting a buffet breakfast as advertised/anticipated. We appreciate the staff’s effort, but we hope improvements can be made to provide a better guest experience in the future.

Convenient location, value for money, good amenities , free breakfast, but needs some little bit of renovation. Excellent staff, very accommodating and good services.. I would consider coming back in this hotel. Thanks Crown Regency Beach Resort for the good experience

Beachfront hotel. Staff are courteous and helpful