Usuario invitado
11 de marzo de 2024
We were so impressed with the attentiveness of the staff,nothing was ever too much. Sedat in the dining room was lovely, making sure we had anything we needed. There's a wide variety of foods,not British fair but why expect that in another country? You visit other countries to experience other cultures and ways of life. Some nights the food was a little repetitive but okay,none the less. Turkish night was a highlight of their cuisine ! We also dined in the a la carte restaurant one night. Great service by the waitress,her husband and waiters! Food was amazing aswell -must visit if you stay! The alcohol was not strong in the all inclusive ...I suspect it may be watered down a bit. Erkim and Messi of the entertainment team were great! They made alot of effort to engage with everyone and talk to us,hard going when some people refused to participate. Despite this they kept the good humour and energy up! There was often quizzes, karaoke and prizes to be won! During our stay a stray cat was poorly and Erkim made alot of effort to highlight this to managers so it could be taken care of,which we appreciated ,as our family are huge animal lovers. They also had generous offers to take us to a nightclub,that's not our scene.maybe if we were alone as a couple we would have tried it out 😜 The day entertainment was done mainly by Hulya. I found her quite rude - only greeted my husband and noone else,so that made me feel a bit uneasy. The day entertainment was a little repetitive,with the pool activities maybe more suited to children or teens. She had a tough job getting everyone engaged . Maybe a bit of variety day to day may help with that and more friendliness may have helped.😊 Mr Ibrahim the general manager -lovely man ,who made our family feel very welcome. He always made an effort to talk to all of us and even introduced us to his family. He always asked if we were okay ,and had plenty of smiles and jokes.❤️ Our daughters used the spa facilities -the spa staff come around and ask if you want to go. The man who spoke to us was friendly but a little pushy. Despite this our daughters love their treatments and recommend a visit to the spa! Most members of staff are so friendly and engaging,from the cleaners to management. They work so very hard too ,I was thoroughly impressed . Despite other reviews ,I did not find the rooms to be poorly cleaned- our towels and toiletries were always topped up,bins emptied ,just maybe a little more attention to floor and shower needed ,but nothing drastic. My husband and I' s room was a bit noisy,we can hear cleaning carts going about in early hours and had noisy neighbours( not hotels fault)so we often didn't get more than a few hours sleep most nights. My daughter's had a separate room on one of the high levels and had a better experience,so maybe we were just unlucky. They did not hear much noise. So this may just depend on your neighbours and position of your room :) Pool area was nice and clean , people reserv
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