Riverside Hotel Marlborough

The staff checking us in were extremely helpful and friendly and made sure we had everything we needed - even a dinner reservation at the restaurant. The room was comfortable and quiet.

A relaxing stay before the ferry to Wellington, looked round the air museum as we were allowed to check in early so had plenty of time. Room was comfortable, clean and spacious. Had dinner in the Japanese restaurant which was very good.

Do to an oncoming storm and us having to change our plans because we were reliant on the Cook Strait ferry, we asked to be refunded for our second night, on the first night of our stay. We were told no and that the management wouldn’t approve this. We’re very disappointed. I think that this was very unfair and inconsiderate. They had every intention of reselling our room. We would have loved to stay for Valentine’s and the local food festival however that was taken from us.

First class friendly service, very clean spacious room and good location for the town - a recommend! We would definitely book here again

Room was clean. Hotel was clean. Had a delicious restaurant. Restaurant staff were so friendly when I had an opportunity to interact with them. Check in/our was easy. Gave me recommendations for food etc. About 15 mins walk from the main center but an easy walk. Evenings are a bit quieter so if you don't like that then stay closer. I was a female solo traveler and I had no issues walking into town for dinner/errands/breakfast. By a beautiful river and park. Loved this area !

Bed was comfortable. Bath and shower. Quiet extractor fan in bathroom. Ample loo paper and towels. Blackout curtain with net curtain. Tea and coffee makings. Desk and chair. Smart TV. Aircon. Bathroom clean. Check in friendly and helpful. No foot mat in bathroom. Aircon on/off switch lights up the dark room. No bag in trash bin. When TV in smart mode on netflix kept buffering? Had to turn TV off, wait for 40 to 60 secs then restart TV then resume netflix programme. Found an ant on the bathroom sink. Best thing is the bed. Loved it. I put a t-shirt over the light on the Aircon which blocked the light. I used an unused hand towel as a foot mat. I squished the ant. Didn't see any more and I looked all around the bathroom. Would recommend.

Our room was infested with ants. When we brought up the ants to the man at the front desk he brushed off our concerns like it was nothing and put ant drops around the room which made 100s more ants show up in the room. In the middle of the night we woke up and found ants in our beds. Nothing was done after the fact to rectify the problem. There was a different man at the front desk in the morning and he was much more understanding but still nothing was done.

Clean room, helpful staff, short walk to downtown shopping, enjoyed the stay

Bed un comfy terrible pillowcases . Broken hairdryer , heard neighbours all night