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I'm really shocked this hotel is rated well, maybe it's because of its low price. But honestly, it's a terrible place. First off, the neighborhood doesn't seem safe at all. I arrived at around 1 AM and was met by a really unfriendly guy at the front desk. He wasn't welcoming in the slightest, just bluntly asked for my ID and credit card without even a basic greeting or smile. When I asked about where to park, he was unhelpful and just said "full," leaving me to figure it out on my own.
They messed up my reservation too. I had booked a room with a king-sized bed but they gave me a room with two queens instead. That wasn't the worst part though. The room was filthy and, to our horror, it was crawling with bed bugs. My wife and I started itching as soon as we got into bed. I couldn't stay there, so I immediately called ******* to find a different hotel and left first thing in the morning.
What's more frustrating is that the hotel refused to refund me, even though they clearly messed up with both the booking and the condition of the room. My advice? Stay away from this place if you care about your safety and want a peaceful stay. It's just not worth the risk or the hassle.
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