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Valoraciones de usuarios
7.6/10
Bueno
77 valoración
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Valoraciones reales
Ubicación8.7
Instalaciones6.4
Servicio7.6
Limpieza7.8
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Todos los comentarios(77)
Valoraciones positivas(65)
Valoraciones con fotos/vídeo(14)
Buena ubicación(21)
Bien comunicado(16)
Cerca de la estación de tren(16)
¡Estancia excelente!(15)
Servicios/instalaciones aceptables(8)
Buena relación calidad-precio(7)
Muy buen servicio(6)
Valoraciones negativas(12)
Paul0110
Habitación doble
Fecha de estancia: feb. 2025
Viaje en solitario
14 valoración
8.5/10
Muy bueno
Fecha de publicación: 24 mar. 2025
Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.
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Usuario invitado
Habitación individual
Fecha de estancia: feb. 2025
Viaje de negocios
12 valoración
6.5/10
Fecha de publicación: 6 mar. 2025
The hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
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Usuario invitado
Habitación doble
Fecha de estancia: dic. 2024
Otro
1 valoración
3.0/10
Fecha de publicación: 19 ene. 2025
This was by far the worst hotel experience I've ever had in any city in any country.
From the moment I walked in, there were countless people cluttering the lobby & the stairs up to the rooms, including quite a few unsavoury looking characters among them. Myself & my party had some very uncomfortable stares in our direction.
The man working at the Check-in desk tried to double charge me for the room that I had already paid for. It took showing him my email receipt to convince him that I'd already paid.
The room itself was dirty, the the bedsheets not being made, the floor hadn't been vacuumed, there were some questionable stains on the floor & on some of the walls & the door felt very flimsy, even with the double lock on. The other members of my party had similar experiences in both of their rooms. Within 10-15 minutes of checking in, we decided to leave & find an alternative hotel. On our way out, there were two men drinking cans of Stella next to the Check-in desk...This was at 2:30pm!
Later that night, I returned only to use the toilet as it was closer than going back to the alternative hotel. I discovered that one of our room doors was wide open, when it had definitely been locked on the way out. Keep in mind, we had not officially checked out of these rooms yet. Having a quick glance inside, it appeared as though someone had broken in, looking for something to steal! Thankfully, we had not left any of our belongings behind in any of the rooms.
I have never felt more unsafe in a hotel establishment. It is supposed to be a safe space that caters to their guests. I don't think I could've brought myself to sleep in the Comfort Hotel if I had chosen to remain there for the night. PLEASE AVOID!
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Usuario invitado
Habitación doble
Fecha de estancia: jun. 2024
Viaje de negocios
1 valoración
4.5/10
Fecha de publicación: 19 jul. 2024
Very small rooms. The rooms are old. The room alloted to me had serveral stairs going through it. Even the washroom had 2 stairs going through it
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Usuario invitado
Habitación doble
Fecha de estancia: mar. 2025
Otro
4 valoración
8.5/10
Muy bueno
Fecha de publicación: 4 abr. 2025
Excellent location, clean and convenient. Simple check in and check out.
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Prithu sh
Habitación doble
Fecha de estancia: nov. 2024
Parejas
3 valoración
8.5/10
Muy bueno
Fecha de publicación: 17 dic. 2024
Very Good location and near to station and Birmingham centre. Rooms are very clean and comfortable.
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JSTW
Habitación con 2 camas individuales
Fecha de estancia: abr. 2024
Parejas
42 valoración
9.0/10
Fabuloso
Fecha de publicación: 8 may. 2024
Comfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel.
The only downside is the shower area, the curtain was short and water spilling everywhere when take shower.
Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price
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Usuario invitado
Habitación individual
Fecha de estancia: feb. 2025
Viaje en solitario
3 valoración
6.0/10
Fecha de publicación: 9 abr. 2025
Room was clean and quiet . Enjoyed having a bath in bathroom.
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Usuario invitado
Habitación doble
Fecha de estancia: jul. 2024
Parejas
9 valoración
4.0/10
Fecha de publicación: 17 ago. 2024
Found 3 cigarette ends on the floor, carpet clearly hadn’t seen an hoover, lift stuck on me, bath was filthy. Needed to sleep thou
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Zeen He
Habitación individual
Fecha de estancia: may. 2025
Viaje de negocios
2 valoración
5.0/10
Fecha de publicación: 2 jul. 2025
noisy, too small, no fresh air
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Traveling Thespian
Habitación con 2 camas individuales
Fecha de estancia: jun. 2024
Familias
21 valoración
8.5/10
Muy bueno
Fecha de publicación: 6 ago. 2024
The location is excellent. Right next to Grand Central Station. The room was very hot without AC but when we mentioned it we were given a fan.
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Usuario invitado
Habitación doble
Fecha de estancia: jun. 2024
Viaje en solitario
1 valoración
9.0/10
Fabuloso
Fecha de publicación: 29 jul. 2024
The location is great. Right in front of the new street station.
The staff is great. The room is simple but clean and comfortable. The bathroom had a bathtub.
Unfortunately it was not really sound proof. I could hear door closing and some thumps from above.
I hope my talk or watching TV did not disturb other guests.
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Tony Chill Gor
Habitación doble
Fecha de estancia: oct. 2024
Viaje de negocios
101 valoración
8.0/10
Muy bueno
Fecha de publicación: 23 nov. 2024
Location is very good. Near big shopping malls , train station.
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Usuario invitado
Habitación triple
Fecha de estancia: jun. 2024
Familias
20 valoración
10/10
Excepcional
Fecha de publicación: 19 jul. 2024
Happy all round but I must say that more needs to be done to return these builds to their former glory
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LEEIsaac
Habitación con 2 camas individuales
Fecha de estancia: may. 2024
Parejas
1 valoración
5.0/10
Fecha de publicación: 27 jun. 2024
We book for a night only however facilities are old and broken. The hair dryer in our room was not working at all and we ask the reception desk to come and check or give us another one. However he told us he was eating food come up later to check it. And he said there’s no any extra hair dryer in the hotel. At the end he didn’t turn up to our room. How’s that possible totally ridiculous I won’t visit this place again