Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche
Valoraciones de usuarios
8.5/10
Muy bueno
43 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación8.4
Instalaciones8.5
Servicio9.2
Limpieza7.9
Filtrar por:
Ordenar por:
Todos los comentarios(43)
Valoraciones positivas(40)
Valoraciones con fotos/vídeo(9)
Personal atento(13)
¡Estancia excelente!(12)
Ubicación fantástica(10)
Habitaciones estupendas(9)
Valoraciones negativas(3)
May Hlaing Moe
Habitación estándar
Fecha de estancia: abr. 2023
Parejas
2 valoración
10/10
Excepcional
Fecha de publicación: 6 jul. 2023
Me encanta la habitación y el servicio de check in temprano.
Lo único es que no hay microondas.
Texto originalTexto traducido por Google
KhanAdam
Habitación estándar
Fecha de estancia: jun. 2023
Familias
1 valoración
8.5/10
Muy bueno
Fecha de publicación: 23 jul. 2023
Buen hotel y personal decente, el estacionamiento es caro y no funciona de manera brillante ya que su boleto puede invalidarse mucho cuando ingresa a su vehículo para salir del hotel. Tuve que venir a recepción varias veces para informar un problema, lo cual fue un poco frustrante. Aparte de eso, buen hotel y servicio al cliente.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado Khan, Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Nos alegra saber que nuestro hotel le pareció bueno y apreció los esfuerzos de nuestro personal para brindar un servicio decente. Sin embargo, le pedimos disculpas por el inconveniente que experimentó con el sistema de estacionamiento. Entendemos lo frustrante que puede ser enfrentar problemas con la validación del estacionamiento y nos disculpamos sinceramente por cualquier inconveniente causado. Tenga la seguridad de que investigaremos este asunto más a fondo y trabajaremos para mejorar el proceso de estacionamiento para garantizar una experiencia más fluida para nuestros huéspedes. Sus comentarios son valiosos para nosotros ya que nos ayudan a identificar áreas de mejora y apreciamos su comprensión y paciencia al informar el problema. problema a nuestra recepción. Tomaremos en serio sus comentarios y los utilizaremos para mejorar nuestro servicio al cliente y la experiencia general de los huéspedes. Una vez más, gracias por elegir nuestro hotel y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Si hay algo más que podamos hacer para que su próxima estadía sea más placentera, no dude en hacérnoslo saber. Su satisfacción es nuestra prioridad y esperamos brindarle un mejor servicio durante su próxima visita. Atentamente, George FratiloiuGerente de la oficina principal
Jame5
Habitación superior
Fecha de estancia: feb. 2023
Viaje en solitario
18 valoración
9.5/10
Fantástico
Fecha de publicación: 11 mar. 2023
Gran elección si quieres estar cerca de Broad Street. Habitaciones limpias, personal servicial. Recomendado, pero al menos a diez minutos andando desde la estación New Street.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado James: Gracias por sus amables comentarios y elogios. Estoy encantado de que haya disfrutado de su estancia y espero darle la bienvenida nuevamente pronto. Saludos cordiales, GeorgeGerente del frente de la casa
Usuario invitado
Habitación estándar
Fecha de estancia: may. 2025
Viaje en solitario
17 valoración
5.5/10
Fecha de publicación: 15 jun. 2025
Strange room, with separate WC like old English houses. TV couldn’t be heard … very annoying that the volume was limited to a very low level.
Traducir
6/7
Respuesta del alojamiento: Dear Guest, Thank you for sharing your feedback.We're sorry to hear that the layout of the room and the TV volume settings did not meet your expectations. Some of our rooms do feature a separate WC and bathroom design, which reflects a traditional style, but we understand that this may not suit everyone’s preferences.Regarding the TV volume, we apologise for the inconvenience. The volume is limited to ensure a quiet and comfortable environment for all our guests, but we will certainly review this setting to see if any adjustments can be made to improve the experience.We truly value your comments as they help us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,George Front Office Manager
Usuario invitado
Habitación estándar
Fecha de estancia: may. 2025
Parejas
2 valoración
5.0/10
Fecha de publicación: 15 jun. 2025
Got to our room to find a big red stain on the carpet centre of the room. Huge stain and dots of what looks like blood that had tried to be cleaned away but not very well. Then some lights were not working in the room and on the bedside table was a white powdery substance all over it and the floor below it obviously not been cleaned correctly from the last stay. All skirting boards thick with dirt and dust! Then went to take a shower for the plug not to work correctly, turned the knob for the plug to pop up for the whole mechanism to fall out in my hand in 3 pieces. Stayed here many times and this was the worst and probably the last!!!
Traducir
Respuesta del alojamiento: Dear Guest, Thank you for taking the time to share your feedback. I'm truly sorry to hear about the condition of your room during your recent stay — please accept our sincere apologies.What you described is far from the standards we aim to provide, and I can completely understand your disappointment, especially as a returning guest who has previously enjoyed staying with us. The issues regarding cleanliness, maintenance, and the shower fixture are unacceptable and do not reflect the level of care we expect from our team.Please be assured that your comments have been taken very seriously. We are investigating this with both our housekeeping and maintenance departments to ensure immediate corrective action is taken and to prevent such lapses in the future.We genuinely value your loyalty, and I’m sorry that this visit left such a negative impression. If you would consider giving us another chance, I would welcome the opportunity to personally ensure your next stay meets the standards you rightfully expect.Warm regards,George Front Office Manager
Vrushali Sripada
Habitación estándar
Fecha de estancia: abr. 2025
Parejas
1 valoración
6.5/10
Fecha de publicación: 25 may. 2025
The hotel is located in prime place where there are many pubs around. Though our room is on 6th floor, It is quite noisy at night and we barely slept due to the traffic and honking horns at 3:30am, People fighting and yelling at the top of their voice.
It is weird that this hotel has partition between the toilet with no wash basin and the bath tub, Felt very unhygienic. The air conditioning is not efficient, when complained to the reception, they are kind enough to send us a fan which made it easier to sleep.
The staff is perfect and their service is excellent.
Traducir
Respuesta del alojamiento: Dear Vrushali, Thank you for taking the time to share your detailed feedback with us.While we’re pleased to hear that you found our team to be friendly and the service excellent, we’re truly sorry that your overall experience was affected by external noise and aspects of the room layout.Being in a vibrant central location does come with the occasional challenge of city noise, and we understand how frustrating that can be when trying to rest. We appreciate your comments regarding the room design and air conditioning, and we will certainly take them into account as we review future improvements.Thank you again for your kind words about our staff — your recognition means a great deal to us. We hope to have the opportunity to welcome you back and provide a more restful experience next time.Warm regards,George Front Office Manager
Usuario invitado
Habitación estándar
Fecha de estancia: abr. 2025
Parejas
8 valoración
9.5/10
Fantástico
Fecha de publicación: 13 may. 2025
Lovely hotel in a good location close to bars and restaurants
Comfortable beds good facilities
Only let down is the shower over the bath it’s really small and the water didn’t drain whilst using it
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your kind words!We're thrilled to hear you enjoyed your stay and that you found our staff friendly, your room comfortable, and our location convenient. It’s always rewarding to know our efforts made a positive impression.We truly appreciate your feedback and look forward to welcoming you back again very soon!Warm regards,George FratiloiuFront Office Manager
Hanlin
Habitación estándar
Fecha de estancia: abr. 2025
Familias
1 valoración
10/10
Excepcional
Fecha de publicación: 27 may. 2025
We spent 3 nights in Novotel and overall happy with the stay here!
Traducir
Respuesta del alojamiento: Dear Hanlin, Thank you for taking the time to share your feedback!We're delighted to hear that you had an enjoyable 3-night stay with us at Novotel and that you were overall happy with your experience. Your satisfaction means a lot to our team.We hope to welcome you back again soon for another pleasant stay!Warm regards,George FratiloiuFront Office Manager
5G
Habitación estándar
Fecha de estancia: nov. 2024
Viaje de negocios
7 valoración
10/10
Excepcional
Fecha de publicación: 8 dic. 2024
Good position for tourists
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location for exploring the area. Hope to welcome you back soon!Harpreet SianGeneral Manager
Againjoy1123
Habitación estándar
Fecha de estancia: jul. 2024
Familias
4 valoración
8.0/10
Muy bueno
Fecha de publicación: 27 ago. 2024
Wifi connection is not stable enough. Carpark space could be expanded will be perfect.
Traducir
Respuesta del alojamiento: Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the Wi-Fi connection and the parking space. We understand how important these aspects are for a comfortable stay. Your comments will be shared with our team as we look into potential improvements. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future.SincerelyGeorge FFront Office manager
Usuario invitado
Habitación estándar
Fecha de estancia: abr. 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 22 may. 2025
Friendly staff and really welcoming. Great room and great location
Traducir
Respuesta del alojamiento: Dear Guest, Thank you so much for your kind words!We're thrilled to hear you enjoyed your stay and that you found our staff friendly, your room comfortable, and our location convenient. It’s always rewarding to know our efforts made a positive impression.We hope to welcome you back again very soon!Warm regards,George Front Office Manager
Samir
Habitación estándar
Fecha de estancia: ene. 2025
Viaje en solitario
1 valoración
8.5/10
Muy bueno
Fecha de publicación: 30 abr. 2025
Overall good place, just tried to carve reception few times didn’t got a response.
Traducir
Victoria Lodja
Habitación estándar
Fecha de estancia: oct. 2024
Viaje en solitario
8 valoración
9.0/10
Fabuloso
Fecha de publicación: 24 nov. 2024
I stayed here before and had a great stay but this time I noticed the bathroom was not cleaned properly. I cleaned the bath myself only to find the water wasn’t that hot. Everything else was great and my previous stay was perfect so not sure what happened this time
Traducir
Respuesta del alojamiento: Dear Victoria, Thank you for your feedback and for choosing to stay with us again. We’re glad to hear that everything else was great, but we sincerely apologize for the issues you encountered with the bathroom cleanliness and hot water. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention.We will share your comments with our housekeeping and maintenance teams to ensure these areas are addressed promptly. We truly value your loyalty and hope to provide you with a flawless experience on your next visit.Thank you again for sharing your thoughts, and we look forward to welcoming you back soon.Best regards,George FFront Office Manager
Usuario invitado
Habitación estándar
Fecha de estancia: may. 2025
Viaje en solitario
5 valoración
10/10
Excepcional
Fecha de publicación: 30 jun. 2025
Highly recommended. Would stay here again.
Traducir
Mercedes
Habitación ejecutiva
Fecha de estancia: sep. 2024
Familias
2 valoración
10/10
Excepcional
Fecha de publicación: 21 dic. 2024
Very clean and comfortable hotel, had a good night sleep here. Staff were very friendly and welcoming. The room was spacious and the all you can eat breakfast was excellent! Would recommend.
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you found our hotel clean, comfortable, and that you enjoyed a good night’s sleep. Our team takes great pride in providing a warm and welcoming atmosphere, and it’s fantastic to know we made you feel at home.We’re also delighted that you appreciated the spacious room and our all-you-can-eat breakfast—it's always our goal to start your day off right! Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Harpreet SianGeneral Manager