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Valoraciones de usuarios
4.6/5
Fabuloso
76 valoración
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Wir waren 3 Übernachtungen dort. Über den 1. Mai. Ein schönes Hotel. Beste Lage, ruhig, schöner Blick auf die Berge. Berchtesgaden ist nicht weit entfernt. Im Winter würde ich Schneeketten einpacken, vor allen wenn man keinen Allrad hat.😆
Wir hatten ein Zimmer mit Terrasse. Zimmer war groß, keine weiten Wege, sehr freundlicher und kompetenter Service. Frühstück hervorragend. Auch Dinner hat alles geschmacklich und vom Service gepasst. So wie es in einem 5 Sterne Hotel sein muss.
Kritikpunkte:
- Parken wird extra berechnet. Sollte aus meiner Sicht im Preis enthalten sein. Mindestens das Parken unter freiem Himmel. Positiv ist der Parkservice und das die zusätzlichen Kosten transparent aufgeführt waren.
- Fitnessraum ist nicht 5 Sterne Niveau. Viel zu klein und Ausstattung zweitklassig. Zwar können mit den vorhandenen Geräten alle Muskelgruppen trainiert werden, ein paar mehr Geräte und ein größerer Raum sollten schon drin sein.
- Pool. Sehr schöner Pool im Außenbereich. Genug Liegen zum Entspannen mit schöner Aussicht vorhanden. Der Pool im Innenbereich könnte aber größer sein. Zum Schwimmen ist er ungeeignet. Für Kinder ausreichend.
- die beiden größten Kritikpunkte aus meiner Sicht sind aber: Terrasse mit ausfahrbarem Dachrollo. Bloß fährt das Rollo automatisch ein bei Regen bzw. lässt sich nicht ausfahren. Ein reines Sonnenrollo. Es wäre schön ein ausfahrbares Dach auch bei Regen nutzen zu können. Zweitens: die Preise. Das Essen und der Service sind zwar Top. Aber stehen in keinem Verhältnis zu den Preisen. Auch würde eine etwas erweiterte Speisekarte, gerne auch etwas internationaler, gut tun.
In Summe würde ich 3 Sterne vergeben. Die oberer Klassifizierung in Lage, Service, Sauberkeit, Ausstattung spiegelt die Detailbewertung dann doch nur im Ansatz wieder.
Service 4 Sterne aufgrund der Preise. Ausstattung lediglich 2.
Nos quedamos 2 noches y fue muy poco. Para repetir el próximo verano!!
Usuario invitado
Fecha de estancia: mar 2024
Familias
0 valoración
5.0/5
Excepcional
Fecha de publicación: 1 mar 2024
This hotel is amazing. If you're anywhere near Austria or the Bavarian Apls, I recommend that you visit this hotel at least three nights or more. We arrived by helicopter, doing a sightseeing tour prior checking in. The landing fee is €300. If you arrive by car, there is plenty of underground parking. The small lakr near the landing pad is rumored to be a bombed out house from the third Reich. The entire area is rich in WWII history. This is where the third Reich had luxury homes as well as meeting places. Nearby is the German WWII documentation center and up on the mountain is the Eagles Nest. The Documentation center is one entrance to the myriad of underground tunnels and bunkers. Some of which you can actually walk in and preview. The center is a short 10 minute walk. The hotel itself is probably build over some of the tunnels or at least very close by. The town of Berchtesgaden is a one hour walk or a €20 cab ride. Electric buses park 30 to 45 minutes for the Eagles nest. Definitely worth a visit. While in town, I recommend a visit to the salt mine. Tours are given every day. The Hotel has a beautiful lobby area, including a lounge with a woodburning fireplace. This is where you can order snacks, like dinner or variety of drinks. Unfortunately when we arrived, we didn't get to experience the two specialty restaurants. At the beginning of the week, you are limited to a standard restaurant, or the lounge, or room service. Service was top-notch. There was only one night where we didn't get turn-down service but other nights, it was perfect. Rooms are clean and have a spectacular view, if you select a room with a mountain view. The indoor-outdoor heated pool includes amazing views of the Bavarian alps. Multi lingual staff include Germany, Austria, Spain, and Croatia. All very friendly and helpful. There are lots of hiking trails around the resort. Check-in and check-out are flawless. I highly recommend this resort and think it is one of my top four favorites in Europe. Well done Kempinski !
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6/48
MarinaAagaard
Fecha de estancia: may 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 25 may 2024
Wonderful mountain hotel, wonderful view and wonderful food. Friendly, helpful service. Great ambience. Lovely big, clean standard room with supercomfy beds and bathroom with shower and bathtub. Excellent restaurants (dined in two out of three). Breakfast was a dream with all my favorites and more. Came for snow and skiing, but "had to settle for" interesting, gloomy Berchtesgaden Museum, Saltmine sightseeing and hotel spa; I missed a cold tub, but enjoyed the small outside pool immensely. The hotel fitnesscenter is very good, bright, enough space and with high quality equipment.
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Usuario invitado
Fecha de estancia: mar 2024
Otro tipo
0 valoración
5.0/5
Excepcional
Fecha de publicación: 22 mar 2024
We had one of the best experiences with the brand at the Bavarian version of Kempinsky. The friendly staff, delicious food, and breathtaking scenery combined with hikes, the unique sauna to recover, massages, and a world-renowned museum in the area made it a visit to remember. Then theres the hotel being in the clouds, followed by rain and sun! So a visit to repeat.
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Usuario invitado
Fecha de estancia: mar 2024
Otro tipo
0 valoración
4.0/5
Muy bueno
Fecha de publicación: 1 mar 2024
We stay at this 5* hotel second time in last years. Still a professionally managed hotel. we like: - nice staff, special in restaurant - clean interior - breakfast is well organized and varied selection - hotel location - valet parking garage - less than 30 min car drive to Salzburg we dislike: - inside ( big) pool is too cold - we missed several different saunas - better arranged seating area by the fireplace in the bar
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Usuario invitado
Fecha de estancia: mar 2024
Familias
0 valoración
5.0/5
Excepcional
Fecha de publicación: 1 mar 2024
It was a pleasure to come back to this “hidden” gem. We were treated with an upgrade that made our stay even more special and memorable than expected. What a perfect start to our Europe road trip. So thank you so much for that! Everything from the staff, the rooms, the food, the surroundings are five stars here. The ambiance at this hotel is so special and amazing. Everything is thought of. And its the small details that makes you feel special and at “home”. The only small “complaint” we had, was the hotel is missing a kids club area. We were told when we left, that there is a place for children, so that would have been nice if we were told that at arrival, when they saw we have children. I’m not sure if its something suitable for smaller children (4 and 7), but it would be great if there was some sort of activities for children, so parents could enjoy an hour for themselves. But that is truly the only thing that is missing at this beautiful hotel.
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Usuario invitado
Fecha de estancia: jun 2024
Parejas
0 valoración
2.0/5
Fecha de publicación: 27 jun 2024
Good rooms. Terrible food and and drinks experience. Our overpriced food failed to arrive for an hour. This was compounded by an obsequious manager having the nerve to blame a machine for staff incompetence. We had run out of time so had to leave very hungry and cross which completely spoilt our stay.