Hotel New Tsuruta

Valoraciones de Hotel New Tsuruta

Hotel New Tsuruta

1 Chome-14-15 Kitahama, Beppu City, Oita Prefecture, 874-0920, JapanVer datos del hotel
Hotel New Tsuruta
Hotel New TsurutaHotel New TsurutaHotel New Tsuruta
Encuentra habitaciones disponibles para tus fechas de viaje
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1 noche

Valoraciones de usuarios

8.8/10
Muy bueno
256 valoración
Valoraciones reales
Ubicación9.1
Instalaciones8.4
Servicio9.1
Limpieza8.4
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Todos los comentarios(256)
Valoraciones positivas(247)
Valoraciones con fotos/vídeo(112)
Desayuno estupendo(92)
Aguas termales/Spa fabuloso(85)
Fantásticas vistas al mar(56)
Conveniente para ir de compras(26)
Habitaciones grandes(25)
Cerca de la playa(24)
Buffet fantástico(15)
Olor extraño en la habitación(9)
Valoraciones negativas(9)
Junang
Casual Japanese Style Room With Shower Room With Bay Side
Fecha de estancia: sep 2025
Viaje en solitario
3 valoración
9.5/10
Fantástico
Fecha de publicación: 1 nov 2025
I stayed in Beppu for 4 nights, trying different onsens at different hotels.Tsuruta was my last Beppu hotel. Although the room i stayed in is rather dated and items worn out, all necessary equipment are working very well, i stayed at a newer 4.5 star hotel prior and the air-conditioner, hair dryer and toilet exhaust were noisy and faulty, while in the older Tsuruta where everything works well! This don't judge a book by its cover, older hotels is just as good! I've attached a photo of the park and harbour view from my room at Tsuruta.
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just another trip user
Casual Japanese Style Room With Shower Room With Bay Side
Fecha de estancia: jul 2025
Familias
1 valoración
9.5/10
Fantástico
Fecha de publicación: 10 ago 2025
Good location and great breakfast. The room is old-fashioned but clean. Onsen is basic but does the job.
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Respuesta del alojamiento: Thank you very much for using our hotel this time. We appreciate your kind words. We would be delighted if you choose to stay with us again when you next visit Beppu.
Usuario invitado
Standard Japanese Style Room With Bay View With Bathtub
Fecha de estancia: oct 2025
Parejas
3 valoración
10/10
Excepcional
Fecha de publicación: 11 nov 2025
We stayed in ryokan Japanese style room. Hotel has an onsen bath to enjoy and relax. Room was very comfortable. Car parking was discounted
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nobletae
Casual Japanese Style Room With Shower Room With Bay Side
Fecha de estancia: sep 2025
Familias
24 valoración
10/10
Excepcional
Fecha de publicación: 7 nov 2025
I stayed in a Japanese style room with futon. My stay was very comfortable. They have public bath for the hotel guest to use. There is a little parking fee to park at the coin parking lot next to the hotel.
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Usuario invitado
AKARITEI Large Japanese Style Room With Bay View With Bath
Fecha de estancia: sep 2025
Familias
6 valoración
9.5/10
Fantástico
Fecha de publicación: 30 oct 2025
The service was absolutely amazing and the beds were a nice little experience on how japanese people sleep on tatami mats. The best part was the hot spring, so relaxing 😌. Overall 4.8/5 stars 🤩
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Usuario invitado
Standard Japanese Style Room With Bay View With Bathtub
Fecha de estancia: jul 2025
Viaje de negocios
2 valoración
10/10
Excepcional
Fecha de publicación: 26 ago 2025
Good location
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Respuesta del alojamiento: Janjira 様 Thank you very much for staying with us. We also sincerely appreciate you taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our location. We will continue striving not only to offer a convenient location but also to provide a comfortable and pleasant stay for all our guests. All of our staff look forward to welcoming you again in the future. Hotel New Tsuruta front desk staff
似虚NIKO
AKARITEI Large Japanese Style Room With Bay View With Bath
Fecha de estancia: ago 2025
Familias
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 26 sep 2025
To begin with, the hotel is good in general. The hotel staff is friendly, the hotel location is good, there are many bus stops nearby, the sea, shopping malls, and the train station are close by. The breakfasts included in our reservation are excellent, quite tasty. The hotel has springs and showers, the towels are changed regularly, and you can rent yucatas for the duration of your stay for free. You can also request room cleaning (once every 3 days). The disadvantages include the fact that the hotel is a bit old. There is some dust in the rooms here and there, and our room had a moldy shower curtain and dusty ventilation grates. We didn't use the hairdryer in our room because it had some weird moldy-dusty stuff in it... The slippers provided in the room were very small and uncomfortable (my foot size is around 30 centimeters). Not really a problem, especially if you have your own ones, but still worth mentioning. Anyway, as I already said, the overall impression of the hotel is good.
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Respuesta del alojamiento: 似虚NIKO 様 Thank you very much for staying with us. We also sincerely appreciate you taking the time out of your busy schedule to share your valuable feedback. We are delighted to hear that you were satisfied with our location, staff service, breakfast, and hot springs. Your kind words are a great encouragement to all of our staff. On the other hand, we sincerely apologize for the discomfort caused by the cleanliness issues and the condition of the room facilities. We will review our cleaning procedures and inspect our equipment thoroughly to make improvements. We will also consider making enhancements to amenities such as slippers to better accommodate all guests. We are truly grateful for your overall positive impression of our hotel. We look forward to welcoming you back in the future. Hotel New Tsuruta front desk staff
Usuario invitado
Habitación Doble con Bañera y Vista a la Ciudad - No Fumadores - 6F-7F (28㎡)
Fecha de estancia: ago 2025
Parejas
6 valoración
9.5/10
Fantástico
Fecha de publicación: 16 sep 2025
Everything okay except hotel is rather old and the room has a musty smell. Breakfast is good.
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Respuesta del alojamiento: Sonny Tan 様 Thank you very much for staying with us, and for taking the time to share your valuable feedback. We sincerely apologize for the discomfort caused by the odor in your room during your stay.We will review and improve our room inspections and cleaning procedures to ensure a more comfortable experience for all our guests. On the other hand, we are delighted to hear that you enjoyed our breakfast. Your kind words are a great encouragement to our staff. We would be grateful if you would consider staying with us again in the future. Hotel New Tsuruta front desk staff
William TBK
Casual Japanese Style Room With Shower Room With Bay Side
Fecha de estancia: ene 2025
Parejas
8 valoración
10/10
Excepcional
Fecha de publicación: 24 feb 2025
Hotel is within walking distance to the JR train station where you can find plenty of food choices and some shopping. Great sea view from the hotel too.
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Respuesta del alojamiento: William TBK 様 Thank you very much for staying with us. We are very happy to hear that you had a relaxing time during your stay. We will continue to strive to be a hotel chosen by our guests. Please feel free to use our hotel again if you have the opportunity. Thank you for taking the time to post a review despite your busy schedule. Hotel New Tsuruta Front Desk Staff
West Kowloon
Premium Japanese Modern Room With Bay View With Unit Bath
Fecha de estancia: sep 2024
Familias
11 valoración
8.0/10
Muy bueno
Fecha de publicación: 18 oct 2024
The location is really good. Even though the booking system says it doesn't have parking, they do have free parking in front of the hotel. The room is pretty clean, but the hotel itself is very old. The bathroom is not refurbished, so we didn't use it at all. We just used the sauna to take a shower. The hotspring bath at the sauna is way too hot. While I was there, I didn't see anyone can stay inside for more than a second.
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6/10
Lunds
Standard Japanese Style Room With Bay View With Bathtub
Fecha de estancia: may 2025
Parejas
55 valoración
10/10
Excepcional
Fecha de publicación: 4 jul 2025
Really traditional Japanese hotel . Amazing people and delicious breakfast .
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Respuesta del alojamiento: Thank you very much for choosing our hotel this time. We are delighted to receive your kind words. We hope your trip to Beppu becomes an even better memory. Our entire staff looks forward to welcoming you again.
Usuario invitado
Economy Japanese Style Room With Bathtub With City Side
Fecha de estancia: oct 2024
Parejas
37 valoración
10/10
Excepcional
Fecha de publicación: 10 nov 2024
Nice hotel in Beppu with great selection of breakfast. In house onsen included
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Nabb
Economy Japanese Style Room With Bathtub With City Side
Fecha de estancia: ago 2024
Parejas
13 valoración
7.0/10
Fecha de publicación: 22 sep 2024
The room is a bit old. Onsen is nice. Buffet style breakfast is very good with lots of varieties.
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Usuario invitado
Habitación Doble con Bañera y Vista a la Ciudad - No Fumadores - 6F-7F (28㎡)
Fecha de estancia: ago 2024
Parejas
8 valoración
8.0/10
Muy bueno
Fecha de publicación: 22 sep 2024
Hotel a bit old , service very good , breakfast very tasty,lobby no free water
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Usuario invitado
Standard Japanese Style Room With Bay View With Bathtub
Fecha de estancia: sep 2025
Parejas
18 valoración
8.5/10
Muy bueno
Fecha de publicación: 16 oct 2025
Good location with nice ocean view point
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Respuesta del alojamiento: Thank you very much for staying with us. We also sincerely appreciate you taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our location and the view. Our entire team will continue striving to provide a more comfortable stay for all our guests. We look forward to welcoming you again in the near future. Hotel New Tsuruta front desk staff