Sol Pelícanos Ocas

Idealmente ubicado y siempre limpio. Es una pena que la comida empiece media hora más tarde que en el otro hotel.

Absolutely awful experience at Sol Pelicanos Ocas, Benidorm. I was travelling on my own and had originally booked a family room, but asked to downgrade, fully understanding I wouldn’t receive any money back. What I was given was terrible. The room was in a poor state — just one plug socket, three beds squeezed in with a cot, and barely a proper window. It felt more like a storage room than a hotel room. The air conditioning didn’t work, which made the stay even more uncomfortable. On top of that, there were groups of people drinking and making noise around 4am, so getting any sleep was impossible. When I went to reception, the girl on the desk was polite and helpful, but the manager was extremely rude and unprofessional when he came over. You’d expect much better from someone in that position. Most of the staff seemed miserable, which says a lot about the management. I would rate this hotel as 2-star at best. The rooms are very basic, and based on my experience, I definitely wouldn’t stay here again — and certainly wouldn’t recommend it to anyone, whether travelling alone or with family. If you’re after a quiet, decent place to stay, avoid. If you want a noisy party hotel, then this might suit you.

First time to Benidorm, and first visit at the Sol Pelicanos. A couple of negatives, check in was very slow but I think they had issues with the computers, so you maybe best if you can check in online before you get there. Also the sound proofing was very poor between rooms, first morning we could hear nextdoor being violently sick for around 20 minutes! Positives, very clean and the breakfast choice was excellent and good quality.

Short Stay in Benidorm. Small single room, more than adequate for short stay in Benidorm. Lifts slow & some of the time inoperative. Great access to the night life, beach. Hotel pools lovely, breakfast good standard. Ten mins & 10 euros to old town in a cab, worth a visit.

People were happy and kids were having fun so which means the food and facilities were good

Check in - pool Really slow when checking in on arrival. Main pool area closes at 18:00.