JpcJordiporcel
25 de agosto de 2023
Just to be clear: This is supposed to be a 5* hotel and we paid an outrageous amount of money for just one night. Room was sort of ok. They had two sofas though, that looked as if they had no space for them in the building so those ended up in our room. We were asked, when we checked in, to fill in a paper with the choices for breakfast the next day. We thought it was just in case we wanted to have breakfast in the room. But it was not. We filled it in and we understood why the next day. Breakfast was a joke. We asked for “charcuterie” and for “homemade cake” and this is what we were served (pictures). Orange juice was not fresh. No alternative vegetal milks. Even the croissant was not fresh! And finally, in case you wanted Salmon…you have to pay an extra 9 euros. I insist: 5* hotel. When we mentioned all this when checking out, the lady (the same one serving breakfast) said this was to provide a more “personalised experience” and “to avoid waste”. We stated that this was a ridiculous answer and she did not care. She just asked how we wanted to pay. It is simply indecent. There will be other travellers visiting Mont Saint-Michel tempted to stay in a “different” hotel. The hotel knows that, most of the occasions it will be a “once in a life” visit and customers will not return back. The perfect opportunity to rip them off.
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