Valoraciones de PARKROYAL Penang Resort

Respuesta del alojamiento: Dear Guest,Thank you for your wonderful feedback. I’m delighted to hear that you had an excellent stay with us and that you enjoyed our attentive service, spacious and clean rooms, as well as the facilities. It’s always rewarding to know that our efforts made your experience so enjoyable.We look forward to welcoming you back for another memorable stay.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear syazz,Thank you for sharing this. I am pleased that you had a great time and our team accorded superb service.Your feedback on the price is noted.We truly value the opinion of our guests that helps us to further improve.Thank you again for staying with us. Kind regards.EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Estimado huésped: Gracias por tomarse el tiempo para compartir sus excelentes comentarios. Nos complace saber que disfrutó de su estancia en nuestro resort y que el servicio de nuestro equipo, el desayuno y las instalaciones de la piscina contribuyeron a una experiencia memorable. Es especialmente gratificante saber que pudo disfrutar plenamente del resort y aprovechar al máximo su tiempo tanto en la playa como en nuestra piscina. Sus amables palabras nos inspiran a seguir brindando un ambiente acogedor y agradable a todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente para otra estancia relajante e inolvidable. Gracias por compartir su experiencia y elegir hospedarse con nosotros. Atentamente, Edward Kollmer, Gerente General

Respuesta del alojamiento: Dear Ezzany75,Thank you for your kind feedback. We are delighted to hear that you enjoyed our services and highly recommend staying with us for families, friends, and couples alike. We look forward to welcoming you back to PARKROYAL Penang Resort.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear Guest User,Thank you very much for taking the time to share your recent stay experience with us.We are pleased to know that overall, your stay was still enjoyable and that our team members were able to assist in resolving the issues you encountered. However, we are truly sorry to learn that the cleanliness standards during this stay did not match your previous positive experience with us.Please rest assured that this has been highlighted to our housekeeping leadership team for immediate attention and improvement. Maintaining a consistent level of cleanliness and comfort is very important to us, and your feedback is invaluable in helping us ensure this. I am sorry for what you encountered.We truly value the opinion of our guests that helps us to continually improve and serve our guests better.Thank you for sharing your experience and choosing to stay with us. If I can be of further assistance, please do not hesitate to contact me. Simply yours,Edward Edward KollmerGeneral Manager

Respuesta del alojamiento: Dear Khenny,Thank you very much for choosing to celebrate such special occasions with us and for sharing your wonderful feedback. We are truly delighted to hear that your anniversary and your husband’s birthday were made even more meaningful by the thoughtful surprise prepared by our team.It is pleasing to know that you enjoyed the cleanliness and comfort of the room, the convenient parking, and the overall organization of the hotel. We are especially happy to hear that your child had a great time at the swimming pools, creating joyful family moments during your stay.Thank you for your kind appreciation of our service and team. It was our pleasure to be part of your family celebration, and we very much look forward to welcoming you back again for another memorable stay in the future.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear 访客,Thank you for taking the time to share your feedback on your recent stay with us at our resort.We are delighted to hear that you had a good experience and enjoyed our service, even during the busy New Year countdown event.It is great to know that you found the hotel family-friendly, with a convenient location and thoughtful facilities such as an ice machine on every floor. We are especially pleased that the New Year’s Eve craft activities created memorable moments for your children.We truly appreciate your support and look forward to welcoming you and your family back again for another enjoyable stay.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear 访客,Thank you for your continued loyalty to our resort. We are delighted to hear that this was your third stay with us and that you and your children continue to enjoy our pool, beach, and dining experiences at Gustoso & Gustoso By The Beach.It is always our pleasure to provide memorable moments for families, and your kind words will be shared with our team. We look forward to welcoming you and your family back again for many more enjoyable stays.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear SeaYuyun,Thank you for taking the time to share your feedback on your recent stay with us at our resort.We are thrilled to hear that you enjoyed your room upgrade and that your family had a fun and memorable stay. It is also great to know that our staff were friendly and helpful, and that your kids had a great time.We look forward to welcoming you and your family back for another enjoyable stay soon.Thank you for sharing your experience and choosing to stay with us.Simply yours,Edward Edward KollmerGeneral Manager

Respuesta del alojamiento: Dear Lee Sheau Pei,Thank you very much for your continued trust and loyalty to our resort over the years. It truly means a great deal to us to be your first choice whenever you visit Batu Ferringhi with your family since 2011.We are delighted to know that the thoughtful touches provided by our team from the baby cot, birthday cake, to the takeaway container for your little one, helped make your stay more comfortable and memorable. It is exactly these small gestures that reflect our commitment to caring for families and creating meaningful experiences for our guests.Your kind words have been shared with our team and will certainly encourage them to continue delivering heartfelt service. We look forward to welcoming you and your family back again for many more wonderful stays in the years to come.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback on your recent stay with us at our resort. We are delighted to hear that you enjoyed our welcoming service and found our staff polite, well-trained, and very helpful. Your appreciation means a lot to our team, and we look forward to welcoming you back for another enjoyable stay.Thank you for sharing your experience and choosing to stay with us.Simply yours,Edward Edward KollmerGeneral Manager

Respuesta del alojamiento: Dear Family R,Thank you for your wonderful feedback and for your rating. We are truly delighted to hear that your stay with us was flawless and that you enjoyed our facilities, comfort, service, and hospitality. It’s especially rewarding to know that our offerings at Cinnamon Asian Kitchen and Javana Lounge made such a memorable impression.Your kind words about our team and the overall experience mean a great deal to us. We look forward to welcoming you back soon for another exceptional stay by the beach.Thank you for sharing your experience and choosing to stay with us.Simply yours,EdwardEdward KollmerGeneral Manager