Veronica
5 de noviembre de 2023
Was actually going to give a much higher rating, everything was fine right up until we left. But literally the last hour of us being there left a bit of a sour note on this place!
Firstly I want to list the good points - staff were friendly for the most part. The breakfast, though basic and the happy hour drinks were very nice touches.
There is a metro station right outside of the hotel and good bus connections.
The room and reception is fairly clean, looks just like the photos too. Though one of the lightbulbs in our room was not working which we alerted them of on the first day we arrived and it was never fixed during our stay.
Here’s the part that made things weird. On our last day we were allowed to leave our bags after checkout and come back for them later. We checked out before 9am and came back around 4pm to collect our luggage. We had around 30-40 minutes spare before we had to go to the airport. Usually most hotels are okay with you just sitting in the lounge for a bit, so this is what we did. They have a coffee / tea station which you can use any time during opening hours. One of us made a coffee but before the other two could, the staff member on shift had taken part of coffee machine away and also the kettle?? Very passive aggressive, didn’t tell us we couldn’t use the facilities just straight up took them away. Such bizarre behaviour! Like having one last cup of coffee / tea was going to bankrupt them or something!
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