SpringHill Suites Portland Hillsboro

Brenda at the front desk deserves 10 stars. She came through for my family in an unfortunate maintenance situation that arose while we were enroute to Portland. Communication was outstanding, and we could not have asked for a better outcome. Thank you Brenda!

We have stayed here before and every time we have it has never failed us. Thank you again for a great stay! We will definitely be back!

Hotel was nice and relatively clean (found a bug crawling on the floor and crumbs in the pull-out bed when we first arrived). We liked the layout of the room, it felt cozy with the couch, kitchen nook, bathroom in the middle, and there was a nice place to work on the desk. Breakfast was good with something that everyone in our family enjoyed (the potatoes were especially good). We didn't use the pool/hot tub... it seemed smaller than what the photos showed.

We have stayed several times. Our rooms were as far from the elevator as possible, and NOT by our request. Room was clean. Staff were friendly and helpful. Breakfast needs some changes. For all 5 days there were the same scrambled eggs, diced potatoes, and turkey sausage patties; boring. We learned later that waffles were only available on weekends; this really disappointed us. Why? We had been anticipating waffles available every day. Sure hope this gets changed.

The hotel looks nice, updated and at first sight, clean. The staff are friendly and welcoming. The biggest downfall I had is that the bed sheets did not look like they were changed at all. First thing I noticed was the smell of BO. I switched on the light to inspect the sheets and saw body hair on the sheets. I was also given a room with a clogged toilet. I called front dest for a plunger, they were very nice and accommodating but the plunger was no help. Fortunately I had a one night stay, it would have been a nightmare if it were longer.

Conveniently located with shopping and dining options nearby. All of the amenities that we look for in our lodging destinations.

This was a great hotel, many options for eating within walking distance. There was ample parking in the lot with easy access to the hotel. The breakfast was good, we didn’t realize that the waffle stands was only in the weekend but the variety in the oatmeal bar was a bonus. 24hr access to coffee, tea & water was great! E didn’t use the gym but the equipment looked very modern. The hotel concession was over priced so we didn’t use that, as there was many options near by. Access to Portland city was quick and easy- worth the savings for this great hotel overall.

This was the best Marriott Hotel we have stayed at! Also, the best breakfast and you have bars of soap by the sink! Thanks, will stay with you again when in the Portland area!

No one was at the front desk for about 20 minutes. There was a group of people waiting to be helped. Not nice at nearly 10 pm after a long day of travel. We had to wait late at night to get into our room. We got there as soon as we could so our daughter could go swimming before the pool closed. The unprofessional front desk girl Wendi blocked our access to the pool prior to the actual closing. We finally tracked her down and she said there’s only 10 minutes left and we replied actually 15 minutes and we intended to still go swimming because that’s what we paid for. She was reluctant to let us in but we got in and our daughter wa happy. It’s kind of a shame that it’s actually a really nice hotel mainly everything was updated but the service was really poor and the front desk lady seemed ignorant and lazy and not friendly, she shouldn’t be in customer service or hospitality if she doesn’t want to be friendly to people or inviting, trying to encourage people to enjoy their stay. She physically looked very sloppy and unpresentable able. Brought the whole quality of the hotel down. Marriott needs to hire better if they want to be viewed professionally.