The Great Residence Hotel

I have recommended and stayed at this hotel many times over the last 8 years. Last time I recommended it to a friend he was disappointed soi thought just bad luck I used this hotel in April and service was not good but figured I’d try again because maybe just a off day. Tried again. Called the hotel for pick up at airport ( before they had a person at the airport) I waited 2 hours and still no pickup tried calling . Nobody answered the phone. Called my wife to get her to call she speaks better Thai than I do so maybe a translation problem. Again no answer ended up taking a cab to the hotel.. I was not upset at all just figured one of those things but lady at desk was not happy at all. Got a room finally. I have 3 more bookings at this hotel in the next couple months that I will be canceling and I’ll go elsewhere unfortunately. Pool is starting to deteriorate and need maintenance soon that is being overlooked for the last year. I am disappointed losing such a good hotel not sure if it’s under new owners or what but disappointed so time to book elsewhere.

Dreary place poor location room tired and somewhat dirty . No representative for transfer at airport you need to phone hotel not easy if you don't have a Thai phone. The Thai Tourist Information desk near gate 4 will help you. On the plus side it was cheap and did the job of a one night stop. The local shops are a walk along a badly lit road and or very local Thai shops and street food in the main a bit further on I did find a 7/11. Kettle in room but no tea or coffee and no cups spoon sugar etc. I would not stay again.

Basics only Just for sleep its ok...bt if u want gud hotel stay away....

Good location for overnight near the airport. People there are helpful. But hotel is old and wifi was bad.

This hotel has a good price.The location is very good.Clean rooms and staff are friendly.

The hotel is near the street. It is close to restaurant and nightclub. Five minutes to walk to 7/11.

Good stay near the airport..little bit old..but ok for 1night

The location was great, and the staff was useful. I think breakfast might be better if they have some fresh fruit too.

This stay was suitable as I had a flight the next morning. The hotel doesn’t respond to emails or messages through Facebook. Once I called reception they sent a free airport pick up shuttle. The room is basic and there are mosquitos. 100baht for airport drop off. Overall a good place for the amount and close proximity to the airport.