Valoraciones de Quest Hotel Balikpapan by Aston

Respuesta del alojamiento: Dear Mr. Sigit Al Malik,Warm greetings from Quest Hotel Balikpapan!Thank you for sharing your positive feedback. We are delighted to know that you enjoyed your stay with us. Your satisfaction inspires our team to continue providing excellent service and hospitality.We look forward to welcoming you back soon.Best regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Warm greetings from Quest Hotel Balikpapan!Thank you for choosing us as your preferred destination for quality time with your family. We truly appreciate your continued trust and are delighted to hear that you’ve enjoyed your stays with us. Your recommendation means a lot, and we look forward to welcoming you and your family again for another memorable experience.Best regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Mr. Erick Huang,Warm greetings from Quest Hotel Balikpapan!Thank you for sharing your fantastic feedback. We’re delighted to hear that you enjoyed our location, amenities, and service. Your kind words truly motivate our team to continue providing the best experience for our guests.We look forward to welcoming you back soon for another pleasant stay!Best regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Mrs. Oktaviani,Warmest greeting from Quest Hotel Balikpapan...Thank you for taking the time to share your feedback following your recent stay at Quest Hotel Balikpapan. We're pleased to learn that you found our rooms to be clean, enjoyed our breakfast offerings, and experienced polite and accommodating service from our team members.However, we sincerely apologize for any inconvenience you may have encountered with your room key during your stay. We understand that this can be frustrating, and we appreciate your patience in bringing this to our attention. Rest assured, we will investigate and address this issue promptly to prevent any future occurrences.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future, ensuring a flawless experience from check-in to check-out.Warm regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Ms. Nova,Warm greetings from Quest Hotel Balikpapan.Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our hotel’s great location. However, we deeply regret that certain aspects of your stay, including cleanliness and service, did not meet your expectations.Please be assured that we take your comments seriously and will address them with the relevant teams to ensure we improve in these areas. Your satisfaction is of utmost importance to us, and we are committed to enhancing our guest experience.We look forward to welcoming you back in the future, and we hope to have the opportunity to provide you with an improved experience.Best regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan…Thank you for choosing to stay at Quest Hotel Balikpapan and for sharing your valuable feedback with us. We appreciate your insights, and your comments will help us continue to enhance our services.We take your feedback regarding the breakfast menu seriously, and we will review our offerings to ensure we provide a more satisfying dining experience for our guests. Your input is invaluable in helping us make necessary improvements.We're also glad to hear that Andra made a positive impression during your stay. Providing exceptional service is our goal, and we're grateful for your recognition of his efforts.Please know that we are continuously working to improve our guest experiences, and we hope to have the opportunity to welcome you back in the future. Warm regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Mr. Aero Borneo, Warmest Greeting from Quest Hotel Balikpapan. Thank you for the amazing feedback! We're thrilled to hear you had such a great experience with us! Thank you for choosing Quest Hotel Balikpapan to stay. We can't wait to welcome you back soon. Regards, Hilda Nidya Sari General Manager

Respuesta del alojamiento: Dear Mr. YK Soon,Warm greetings from Quest Hotel Balikpapan!Thank you for taking the time to share your experience. We appreciate your feedback and will continue working to improve our services to provide an even better stay in the future.We hope to welcome you back again soon.Best regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Mr/Mrs. Huey Yuan,Warmest Greeting from Quest Hotel Balikpapan..Thank you for your kind feedback! We’re happy to know that you enjoyed our convenient location at Quest Hotel Balikpapan. We hope it added to the comfort and ease of your stay.Thank you once again for choosing Quest Hotel Balikpapan.We look forward to welcoming you back soon.Regards, Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Mr. Junaidi, Warmest Greeting from Quest Hotel Balikpapan.. Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel.Thank you for choosing Quest Hotel Balikpapan.We look forward to welcoming you back soon for another pleasant experience.Regards, Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Warmest greeting from Quest Hotel Balikpapan...Thank you for your recent stay at Quest Hotel Balikpapan. We're delighted to hear that you found your experience to be very comfortable.Ensuring our guests' comfort is our top priority, and we're thrilled that we were able to provide you with a pleasant stay. Your satisfaction is incredibly important to us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,Hilda Nidya SariGeneral Manager

Respuesta del alojamiento: Dear Valued Guest,Warm greetings from Quest Hotel Balikpapan.Thank you for taking the time to share your feedback with us. We truly appreciate your comments and are glad to know that you found our location convenient.We are sorry to hear that the breakfast did not meet your expectations. Your feedback is important to us, and we have shared it with our F&B team for further review and improvement. We remain committed to enhancing our menu and overall breakfast experience for our guests.Thank you once again for your valuable input. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.Warm regards,Hilda Nidya SariGeneral Manager