Valoraciones de Alila Ubud

Respuesta del alojamiento: Dear Buliaonande,Thank you for your amazing review and 5-star rating! We are thrilled that you found our Ubud hotel to be the best place to stay for a night in Bali.We appreciate your kind words about our staff, food, rooms, and the non-stop classes offered daily. We are happy to provide our guests with a variety of activities to help them relax and rejuvenate.We are glad you enjoyed the morning Qigong class with our teachers. It's a great way to start the day and improve your overall well-being.We appreciate you mentioning that we are the most Chiang Mai-style hotel in Ubud. We take pride in offering a unique and unforgettable experience for our guests.Thank you for choosing our hotel and for recommending us to others! We hope to see you again soon.Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Vi123,Thank you for your kind words and 5-star review! We are thrilled that you enjoyed your stay at our Queen's King Room and found the room spacious and with a great view. We appreciate you mentioning that the staff was friendly and helpful, and that the food was delicious.It sounds like you had a perfect stay and we hope to see you again soon!Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to leave a review! We appreciate your feedback, both positive and negative.We are thrilled that you found the location relaxing and the breakfast delicious, especially the option to have a takeaway breakfast for your early meeting. We understand the importance of catering to guests with different needs.We appreciate you mentioning the monkeys on the balcony. While we find them to be a fun and interesting part of the hotel experience, we understand that they may not be for everyone. We will be sure to include this information in our room descriptions so that future guests can make an informed decision.We apologize for any inconvenience caused by the monkeys and will look into ways to humanely manage their presence around the balconies.Thank you for choosing our hotel and for your feedback. We hope to see you again soon!Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Guest,Thank you for your kind review and for taking the time to share your experience at our hotel. We are thrilled that you found the service to be very attentive.We appreciate you letting us know that you stayed in a Superior Twin Room in February 2024. We strive to provide our guests with a comfortable and relaxing stay, and we're glad to hear that we met your expectations.Thanks again for choosing our hotel, and we hope to see you back again soon!Sincerely,Alila Ubud

Respuesta del alojamiento: Querida Raquel_121 Gracias por compartir su experiencia en nuestro hotel en medio de los campos en terrazas de Ubud. Nos complace que haya disfrutado de nuestro desayuno y nos disculpamos por cualquier inconveniente en su estadía, especialmente en lo que respecta a las condiciones de la habitación y la experiencia del almuerzo. Sus conocimientos son invaluables y trabajaremos para mejorar nuestras ofertas. Esperamos que la belleza circundante le haya proporcionado relajación y esperamos poder darle la bienvenida nuevamente en el futuro. Atentamente Alila Ubud

Respuesta del alojamiento: Dear Sasa,Thank you for your kind words and fantastic review of Legendary Jungle Hotel! We are thrilled that you would recommend us to others looking for a great place to stay in the jungle.We appreciate you mentioning our friendly and helpful staff. We take pride in providing excellent service to our guests. We are glad you found your room spacious and well-appointed. Our goal is to provide our guests with a comfortable and relaxing stay in the jungle.We apologize that the monkeys kept you up at night. While some guests find them to be a fun part of the jungle experience, we understand that they can also be disruptive. We will be sure to include this information in our room descriptions, so future guests can make an informed decision.In the meantime, we can offer earplugs or a white noise machine to future guests who may be bothered by the monkeys.Thank you for choosing Legendary Jungle Hotel and for your feedback. We hope to see you again soon!Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Guest,Thank you for the detailed summary of the guest reviews. It's great to know that you love the hotel's beautiful natural setting, excellent service, and enjoyable guest experiences.The constructive feedback you've outlined, such as the concerns about room allocation and staffing levels during peak seasons, is also valuable information for the hotel management team. We can use this feedback to identify areas for improvement and implement changes to provide a consistently high level of service, even during busier periods.The mix of positive and thoughtful critiques will allow us to fine-tune our operations and continue enhancing the guest experience at Alila Ubud. We appreciate you taking the time to summarize the key points from these reviews in a detailed and objective manner.Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Lani,Thank you for your wonderful review of our hotel! We are thrilled that you had an exceptional stay and found our location to be serene. We appreciate you mentioning how the yoga and qi gong classes added to your relaxation experience.We're glad you enjoyed seeing the monkeys pass by the property. We strive to create a peaceful environment that respects nature, and the monkeys are a part of the local wildlife. Your feedback lets us know that we are achieving this goal.We appreciate your compliments about the pool, food, and service. We take pride in offering our guests a relaxing and enjoyable stay.Thank you for choosing our hotel and for recommending us to others! We hope to see you again soon.Sincerely,Alila Ubud

Respuesta del alojamiento: Dear Guest,We are truly delighted to hear that your experience was perfect. We look forward to seeing you again!SincerelyAlila Ubud

Respuesta del alojamiento: Estimada Helen RR.HH. ¡Muchas gracias por tu evaluación positiva! Estamos encantados de saber que su experiencia de 3 días en Alila fue satisfactoria y le agradecemos que haya elegido nuestro hotel. Nos esforzamos continuamente por brindar experiencias gastronómicas y de estadía impecables para cada huésped. ¡Esperamos darle la bienvenida nuevamente! Atentamente Alila Ubud

Respuesta del alojamiento: Estimada Aichicaomeidefeihe ¡Gracias por compartir su experiencia con nosotros! Estamos encantados de saber que disfrutó de nuestra serena ubicación, la vista de los bosques desde su habitación y nuestras actividades matutinas como yoga y caminatas. Estamos especialmente contentos de que nuestro personal haya causado una impresión positiva con su amable servicio y esperamos que el servicio de transporte gratuito al centro de Ubud haya añadido comodidad a su estancia. ¡Esperamos darle la bienvenida nuevamente para otra escapada tranquila! Atentamente Alila Ubud

Respuesta del alojamiento: Dear Anonymous,Thank you for taking the time to share your experience! We're delighted to know our staff's friendly and helpful service enhanced your stay. It sounds like you had some delightful encounters with our local monkey friends and enjoyed our tranquil setting amidst nature. While we are a bit removed from the hustle and bustle, we hope the peaceful environment made for a truly restful getaway. We look forward to welcoming you back for more serene moments and playful monkey sightings!Sincerely Alila Ubud

Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the view and your room, and had a pleasant time with us. Your suggestion about the motorbike rental and note about the luggage space will certainly be valuable for fellow travelers. We're especially glad that our swimming pool met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely Alila Ubud

Respuesta del alojamiento: Dear Guest,We're thrilled to hear that you enjoyed our hotel, especially the garden and our spa. We strive to provide a relaxing and enjoyable environment for our guests and it's heartening to know that we succeeded during your stay. We hope to have the opportunity to welcome you back for another delightful experience in the future!Sincerely Alila Ubud