Valoraciones de Royal Tulip SpringHill Resort Jimbaran
Royal Tulip SpringHill Resort Jimbaran
Jl. Jimbaran Hijau Kelod, Jimbaran, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.2/5
Muy bueno
88 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.3
Instalaciones4.0
Servicio4.3
Limpieza4.3
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Todos los comentarios(88)
Valoraciones positivas(80)
Valoraciones con fotos/vídeo(30)
¡Estancia excelente!(30)
Muy buen servicio(24)
Habitaciones estupendas(23)
Habitaciones grandes(13)
Buena relación calidad-precio(10)
Ambiente con clase(9)
Tranquilo y confortable(5)
Valoraciones negativas(8)
Usuario anónimo
Habitación Deluxe con cama extragrande
Fecha de estancia: ago 2022
Familias
51 valoración
4.0/5
Muy bueno
Fecha de publicación: 18 sep 2022
Es bastante satisfactorio, el ambiente es bueno, hay un lugar para que jueguen los niños, la comida también es buena. La relación precio/rendimiento es muy alta. Traeré a mis hijos aquí cuando tenga la oportunidad. Al principio, la fuga de agua en la habitación se ajustó a tiempo
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado cliente,Gracias por compartir su experiencia en Royal Tulip Springhill Resort Jimbaran. Siempre es un placer recibir comentarios positivos. Compartiré sus comentarios con mi personal mientras nos esforzamos por mejorar continuamente nuestras instalaciones y servicios para nuestros huéspedes. Si necesita cualquier otra ayuda, no dude en hacérnoslo saber. Esperamos darle la bienvenida de nuevo en Royal Tulip Springhill Resort Jimbaran en un futuro cercano. Atentamente, Royal Tulip Springhill Team
Usuario invitado
Habitación Deluxe con 2 camas individuales
Fecha de estancia: dic 2022
Familias
1 valoración
2.7/5
Fecha de publicación: 4 ene 2023
Solo hay warungs cerca, no hay cafés normales, todo parece estar allí mañana, pero no obtuvieron ningún placer, la habitación huele a aguas residuales, las habitaciones son espaciosas pero muy cansadas. No recomiendo este hotel, no queda nada de la marca Tulip) una cama para un niño por la mitad del costo de la habitación. El personal es educado y servicial, pero el hotel en sí necesita reformas.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado cliente valorado,
Gracias por compartir su experiencia en Royal Tulip Springhill Resort Jimbaran. Siempre es un placer recibir comentarios.
Acepte nuestras más sinceras disculpas por el desafortunado error ocurrido.
Atenderé el problema al departamento y rectificaré el problema que ha encontrado para asegurarme de que no vuelva a suceder lo mismo en el futuro.
Si mientras tanto necesita cualquier otra ayuda, no dude en hacérnoslo saber.
Sinceramente tuyo,
Equipo Royal Tulip Springhill
RHtravel
Villa, 1 dormitorio, con piscina
Fecha de estancia: jul 2024
Viaje con amigos
14 valoración
5.0/5
Excepcional
Fecha de publicación: 13 ago 2024
Amazing experience, definitely going back to this hotel!
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with us. It’s always rewarding to know that our efforts to provide exceptional service and comfort are appreciated.We can’t wait to welcome you back for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Royal Tulip Springhill Resort Jimbaran
Usuario invitado
Habitación Deluxe con 2 camas individuales
Fecha de estancia: sep 2024
Parejas
10 valoración
5.0/5
Excepcional
Fecha de publicación: 2 nov 2024
Had a great 3 days stay, the staff are very friendly and helpful, Loved the breakfast freshly made and quite a lot of varieties to choose from
Traducir
Respuesta del alojamiento: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you had a great 3-day stay with us and enjoyed the friendly service from our team. It’s also fantastic to know that you loved our breakfast selection — we always aim to offer a variety of fresh and delicious options to start your day.We look forward to welcoming you back for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!Warm regards,The Royal Tulip Springhill Resort Jimbaran Team
Sedeeqah
Villa de 2 dormitorios con piscina
Fecha de estancia: jun 2024
Familias
14 valoración
4.7/5
Fantástico
Fecha de publicación: 3 ago 2024
We stayed in the two bedroom villa. It was comfortable and clean with a private pool as a bonus. The breakfast was just okay , nothing to rave about. The staff were really friendly and helpful. You definitely need a car when visiting the hotel for sightseeing. Overall a pleasant and peaceful stay. Close driving distance from Jimbaran beach where you can have lovely seafood.
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Respuesta del alojamiento: Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay in our two-bedroom villa and appreciated the comfort and cleanliness, as well as the private pool.We're glad our staff left a positive impression with their friendliness and helpfulness. It's great to know you found your stay pleasant and peaceful.We appreciate your feedback on breakfast and will take it into consideration as we strive to improve our offerings. We're also glad you found the location convenient for visiting Jimbaran beach and enjoying the seafood.We hope to welcome you back for another stay soon.Best regards,Royal Tulip Springhill Resort Jimbaran
Dominique Alexzandria
Habitación Deluxe con cama extragrande
Fecha de estancia: ago 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 3 oct 2024
I loved the breakfast and the activities they offer daily.
Traducir
Respuesta del alojamiento: Dear Valued Guest, Thank you for your lovely feedback! We're thrilled to hear that you enjoyed the breakfast and the daily activities we offer. We strive to create memorable experiences for our guests, and it's great to know we succeeded during your stay. We look forward to welcoming you back soon!Kind regards, Royal Tulip Springhill Resort Jimbaran
Usuario invitado
Villa de 2 dormitorios con piscina
Fecha de estancia: mar 2024
Familias
2 valoración
3.0/5
Fecha de publicación: 13 abr 2024
The location is far from the main city and very deserted. 25 minutes to the airport, which is good. Very quiet area with nothing to buy e.g. supermarket in walking distance. It can be depressing at times due to the location being very dark and quiet. The villa required cosmetic upgrades in the pool and washroom. AC upstairs was a concern and despite asking for help, it wasn't as expected. The staff and security guards were very friendly and helpful. The staff are the reception were very courteous but couldn't provide an extra bedsheet, for which we had to ask for an additional bed for IDR 500k per night. This was surprising. The housekeeping service was good. The food choices were fine and the restaurant staff was helpful. Kids enjoyed the foam party at the pool. SPA was good. Hard to get a taxi/Grab at times but managed it. Scooty rental was only for 1 day and had nothing to be offered at an hourly rate. Dinner choices were ok. Electricity went out an hour before we checked out with no phone working.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for sharing your detailed feedback about your recent stay at Royal Tulip Springhill Jimbaran. We appreciate your honest review and are glad to hear that you found our staff and security guards to be friendly and helpful, and that you enjoyed the foam party at the pool and our spa services.We apologise for any inconvenience you experienced due to the location being far from the main city and lacking nearby amenities. Your comments about the villa's cosmetic upgrades and the air conditioning have been noted, and we will work to address these issues promptly.Regarding the extra bedsheet, we apologise for the inconvenience and the surprising charge for an additional bed. We will review our policies to ensure better communication and service in the future.We are pleased to hear that you found the housekeeping service to be good and that you enjoyed the food choices and found the restaurant staff helpful. We will continue to work on improving our services to meet and exceed our guests' expectations.Thank you for bringing the issue with the electricity outage to our attention. We will investigate this matter to prevent future occurrences.We hope that despite these issues, you had an overall enjoyable stay with us and that we will have the opportunity to welcome you back in the future.Warm regards,Royal Tulip Springhill Jimbaran Team
Adityan Mulia
Habitación Deluxe con cama extragrande
Fecha de estancia: jul 2023
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 26 ago 2023
This hotel have everything you need. If you are looking for a getaway place that is reachable and have a great access to nearly anywhere (around 30min) to Kuta, Pandawa, and other destination, then this is your place
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Respuesta del alojamiento: Dear Mr. Adityan,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team
Usuario anónimo
Habitación Deluxe con cama extragrande
Fecha de estancia: jul 2023
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 16 sep 2023
Big room and very clean. Staff is friendly and helpfull. Breakfast is so so... need to improve for 5 star level hotel.
Traducir
Respuesta del alojamiento: Dear Valuated Customer,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team
Shaykhah Abdulaziz
Fecha de estancia: jun 2023
Familias
10 valoración
1.0/5
Fecha de publicación: 20 jul 2023
Simply l can call this hotel the ghost’s hotel we stayed there 3 days they were like a nightmare the hotel was so old dirty with bad smell the spiders house was everywhere in the room the furniture was dirty the breakfast was disaster terrible the flights everywhere we can’t eat so we went to the supermarket to buy some food lt was so so bad this hotel doesn’t deserve any star ooohhh bad days I can’t imagine
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Respuesta del alojamiento: Dear Mr. Shaykhah Abdulaziz, Thank you for taking the time to write and share your experience Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback.Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursRoyal Tulip Springhill Team
PutryCahaya
Habitación Deluxe con cama extragrande
Fecha de estancia: may 2023
Familias
21 valoración
5.0/5
Excepcional
Fecha de publicación: 6 jun 2023
Excellent experience. Staff were very friendly & helpful. Great hospitality and the food was awesome. Clean room & so spacious. Highly recommended 👍
Traducir
Respuesta del alojamiento: Dear Valuated Customer,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team
Erik
Habitación Deluxe con cama extragrande
Fecha de estancia: abr 2023
Parejas
14 valoración
4.2/5
Muy bueno
Fecha de publicación: 17 jun 2023
Very luxurious hotel in a fairly remote location. If you want to stay somewhere where you will be next to a lot of shops and restaurants, this might not be your best option. Very great for a personal retreat, or for couples seeking a bit more privacy. 
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Respuesta del alojamiento: Dear Erik,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team
U ly
Habitación Deluxe con 2 camas individuales
Fecha de estancia: abr 2023
Parejas
1 valoración
4.0/5
Muy bueno
Fecha de publicación: 30 may 2023
It was a good trip, nice and spacious room, just need to have more maintenance, overall is good but can be better..
Traducir
Respuesta del alojamiento: Dear Valuated Customer,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team
Usuario anónimo
Habitación Deluxe con cama extragrande
Fecha de estancia: abr 2023
Familias
4 valoración
5.0/5
Excepcional
Fecha de publicación: 9 jul 2023
Nice place to stay with your family
Traducir
Respuesta del alojamiento: Dear Valuated Customer, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team
Usuario invitado
Habitación Deluxe con cama extragrande
Fecha de estancia: jul 2023
Viaje con amigos
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 25 ago 2023
We enjoyed our stay. Great staff and very nice and big room. Very nice pool. Breakfast could be improved with more options. The hotel is in a quiet area a bit far from main Uluwatu beaches and nightlife. Not a single bar or restaurant near-by we always needed to grab a motorbike.
Traducir
Respuesta del alojamiento: Dear Valuated Customer, Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. It will certainly valuable for us to continuously improve our services and facility. We will investigate and will rectify the problem you have encountered to reassure that the same won't be happened again in the future.Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team