Jl. Melasti No.1, Legian, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaVer datos del hotel
Encuentra habitaciones disponibles para tus fechas de viaje
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1 noche
Valoraciones de usuarios
4.4/5
Muy bueno
70 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.6
Instalaciones4.2
Servicio4.5
Limpieza4.3
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Todos los comentarios(70)
Valoraciones positivas(64)
Valoraciones con fotos/vídeo(21)
Propietario amable(15)
¡Estancia excelente!(13)
Cerca de la playa(9)
Buena ubicación(8)
Desayuno estupendo(6)
Fantásticas vistas al mar(4)
Valoraciones negativas(6)
Usuario invitado
Habitación Deluxe con cama extragrande y vistas al jardín
Fecha de estancia: ago 2024
Viaje con amigos
1 valoración
3.2/5
Fecha de publicación: 22 sep 2024
El personal era amable y atento, pero el hotel era muy antiguo. A pesar de que había sido renovado, las habitaciones tenían un olor húmedo y almizclado. También había muchos mosquitos en las habitaciones.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado huésped:Gracias por sus comentarios. Nos complace saber que nuestro personal le pareció amable y atento. Sin embargo, le pedimos disculpas sinceras por los problemas que tuvo con el estado de la habitación y la presencia de mosquitos.Sus comentarios sobre el olor a humedad son preocupantes y lo abordaremos con nuestro equipo de mantenimiento para garantizar un entorno más cómodo para nuestros huéspedes. También estamos explorando medidas adicionales para controlar la situación de los mosquitos.Agradecemos sus comentarios y esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro.Saludos cordiales,AryaGuest Exeperience
Usuario anónimo
Habitación superior deluxe (cama doble extragrande), con vistas al mar
Fecha de estancia: ago 2024
Parejas
2 valoración
4.5/5
Fabuloso
Fecha de publicación: 27 oct 2024
Disfrutamos de nuestra estadía en el hotel.
El desayuno podría haber estado mejor organizado porque estaba repartido por toda la zona, por lo que no es fácil hacerse una idea de todo lo que había disponible.
Además, la sesión de fotos gratuita en el hotel estuvo bien, pero era demasiado cara porque queríamos obtener versiones digitales de todas las fotos tomadas.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios. Nos alegra saber que disfrutó de su estadía con nosotros. Agradecemos sus comentarios sobre la configuración del desayuno; siempre estamos buscando formas de mejorar y consideraremos sus sugerencias para que esté más organizado. Con respecto a la sesión de fotos, nos alegra que la haya disfrutado, pero entendemos que el precio puede ser un problema. Tendremos en cuenta sus comentarios al evaluar nuestras ofertas. Esperamos darle la bienvenida nuevamente en el futuro. Atentamente,AryaGuest Experience
Usuario invitado
Habitación Deluxe con cama extragrande y vistas al jardín
Fecha de estancia: sep 2024
Personas en viajes de negocios
30 valoración
5.0/5
Excepcional
Fecha de publicación: 15 oct 2024
Very friendly staff and great location. Food is nice and many beach bars nearby
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Respuesta del alojamiento: Dear our valued guest,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We’re thrilled to hear that our staff made a positive impression and that you enjoyed our prime location.It's great to know you found the food to your liking. We take pride in offering a diverse menu that highlights local flavors, and we’re glad you had the chance to explore the many beach bars nearby. They truly add to the vibrant atmosphere of the area.We look forward to welcoming you back for another enjoyable stay.Warm regards,AryaGuest EXperience
TiepBC
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: ago 2024
Familias
4 valoración
5.0/5
Excepcional
Fecha de publicación: 3 sep 2024
very good location and service, can learn to surf right on the beach in front for $20.
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Respuesta del alojamiento: DEar TiepBC,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our fantastic location and the service provided. It’s wonderful to know that you took advantage of the surfing lessons right on our beautiful beach – it’s a great way to make the most of our prime seaside setting.We truly appreciate your comments and look forward to welcoming you back for another memorable stay. If there’s anything specific we can assist with in the future, please don’t hesitate to let us know.Warm regards,AryaGuest ExperienceGgGA
Alex Marcus
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: jul 2024
Personas en viajes de negocios
5 valoración
5.0/5
Excepcional
Fecha de publicación: 20 ago 2024
I loved how spacious the room is and also how fast room service came up to attend to my needs.
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Respuesta del alojamiento: Dear Mr. Alex Marcus,Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed the spaciousness of your room and that our room service met your needs promptly.Providing a comfortable and accommodating environment is very important to us, and we’re delighted that our team’s efficiency contributed to your positive experience.We appreciate you taking the time to share your feedback, and we look forward to the opportunity to welcome you back to Pullman Bali Legian Beach.Thank you once again for your kind wordsWarm regards,AryaGuest Experience
Qi Xian
Habitación Deluxe con cama extragrande y vistas al jardín
Fecha de estancia: nov 2024
Parejas
5 valoración
3.5/5
Fecha de publicación: 1 ene 2025
My room very humid and smelly due to raining season. Overall the hotel service is good.
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FRITZ GERALD
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: abr 2024
Personas que viajan solas
15 valoración
4.7/5
Fantástico
Fecha de publicación: 18 may 2024
First night they gave me a room at the main road, which was rude! I checked in very late and was just tired! After checking my reservation again I found out that I booked a room with garden- poolview! So they gave me one - after complaining! Guys, be careful there!
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Respuesta del alojamiento: Dear Mr. Fritz Gerald,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your check-in. Your comfort is our priority, and we're sorry for the oversight in assigning your room. We're glad we could rectify the situation once it was brought to our attention.We appreciate your patience and understanding, and we assure you that we will review our procedures to prevent similar occurrences in the future. Thank you for staying with us, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards, AryaGuest Experience
Shuai
Habitación premium deluxe (cama doble extragrande), con vistas al jardín
Fecha de estancia: sep 2024
Parejas
1 valoración
4.0/5
Muy bueno
Fecha de publicación: 22 oct 2024
Upgraded to ocean view villa. Across from beach view was great. BUT. Motorcycles on the main streets are super loud. People playing fireworks 1:20am. Super wet, AC not working properly. Put flash light in the AC found mold. I use Pullman through out the world and wish they could done better with such a fabulous resort like this. Such as double sided window to seal the sound and also check their equipment before renting out to people.
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Respuesta del alojamiento: Dear Ms. Shuai,Thank you for sharing your experience with us. We appreciate your feedback regarding your stay in the ocean view villa and are glad to hear you enjoyed the beautiful beach view.We sincerely apologize for the disturbances you faced, including the noise from motorcycles and fireworks. We understand how these issues can disrupt your stay and will explore ways to minimize noise for our guests.We also regret to hear about the issues with the air conditioning and the presence of mold. Your health and comfort are our top priorities, and we will ensure that our maintenance team addresses these concerns immediately.We appreciate your loyalty to Pullman properties worldwide and take your feedback seriously as we work to enhance our services and facilities. Thank you for your valuable insights, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,AryaGuest Experience
Fharay Fahrul
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: mar 2024
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 17 abr 2024
Good hotel for families. Close to beach and attraction. Good and clean hotel.
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Respuesta del alojamiento: Dear Fharay Fahrul,Thank you for your positive feedback. We're delighted to hear that you found our hotel to be a good choice for families, with its proximity to the beach and attractions. Maintaining cleanliness is a top priority for us, and we're pleased that you found our hotel to be clean during your stay. We appreciate your recommendation and hope to welcome you and your family back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please let us know.Warm regards,AryaGuest Experience
Bryanmin
Suite superior, 1 dormitorio (2 camas), con vistas al jardín
Fecha de estancia: nov 2023
Familias
5 valoración
3.7/5
Fecha de publicación: 21 dic 2023
Security is good. Suggest to improve the cleanliness and find the best solution to stop mosquitoes from biting us.
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Respuesta del alojamiento: Dear our Valued GUest,We deeply value your acknowledgment of our commendable security measures. Your feedback on cleanliness and mosquito control is duly noted and will be given utmost attention for refinement. Rest assured, we are committed to implementing effective solutions to elevate the comfort of our esteemed guests during their stay. Your insights are invaluable to us, and we sincerely appreciate your constructive input. and we are hope that you give us the opportunity to welcoming you back in the near future.Warm regardsAryaGuest Experience
SinghKunwar
Habitación superior deluxe (2 camas), con vistas al mar
Respuesta del alojamiento: Dear Mr. Singh Kunwar,Thank you so much for your kind words and positive feedback regarding your recent stay at Pullman Bali Legian Beach. We are thrilled to hear that you had an excellent experience and that our staff contributed to making your stay memorable.At Pullman Bali, we strive to provide exceptional service and create unforgettable moments for our guests. Your feedback serves as a great encouragement to our team who work tirelessly to ensure every guest feels valued and cared for.We look forward to welcoming you back for another fantastic stay. If there is anything else we can do to enhance your future visits, please do not hesitate to let us know.Warm regards,AryaGuest Experience
Usuario invitado
Habitación premium deluxe (cama doble extragrande), con vistas al jardín
Fecha de estancia: ene 2024
Familias
2 valoración
3.0/5
Fecha de publicación: 5 feb 2024
Definitely not 5 star resort or hotel whatever you wanna call it. People who book 5 stars places expects cold beverages in their room fridge not have to request them. Asking a deposit on check in for future food and beverage is pathetic. 99% people staying there were international travellers and all used credit card method for payments. Why don’t you just charge them on check out!
Lets get to other amenities-
Ground floor pool is very basic and top level pool is not permitted for families with kids, could do better there.
Room cleaning level are basic, no vacuuming or mopping only sweeping. Dust everywhere .
No Ac’s in lifts is stupid in bali weather.
Food was good (5stars) but selection is very short. Needs more variety.
Evening movie on big screen in the garden is a plus, definitely recommended.
location is really good and handy for short walks.
Staff could be more welcoming, Bali tropic nusa dua staff was much more welcoming and friendly .
Room tv needs updating, Its 2024 every tv should have apps . Apps like youtube, netflix etc. so kids can be busy .
Worse one was , when room service refused to provide more than 2 plates per room without charge even though they know there is 3 people staying in the room. Hows the third person (3yr old) going to eat.
At last Premium location, premium price needs premium service. Thx
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Respuesta del alojamiento: Dear Valued Guest,We sincerely appreciate your detailed feedback regarding your recent stay with us. We apologize for any inconveniences you encountered, and your insights are invaluable as we continually strive to enhance our services.We regret that certain aspects, such as the request for cold beverages, deposit procedures, pool policies, and room cleanliness, did not meet your expectations. We will address these concerns internally to improve our overall guest experience.Your comments on the food, evening movie screening, and the convenient location are noted and appreciated. However, we acknowledge that there is room for improvement in various areas, including staff hospitality, room TV capabilities, and room service policies.We genuinely value your feedback, and it is through constructive comments like yours that we can refine our services. We hope to have the opportunity to welcome you again, providing a more refined experience in the future.Kind Regards,AryaGuest Experience
Denie
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: may 2024
Familias
14 valoración
4.0/5
Muy bueno
Fecha de publicación: 1 ago 2024
Hotel near legian beach. Room big enough, full facilities.
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Respuesta del alojamiento: Dear Mr. Danie,Thank you for your feedback. We’re pleased to hear that you enjoyed our convenient location near Legian Beach and found the room spacious and well-equipped.We hope you had a great stay and look forward to welcoming you back in the future.Best regards,AryaGuest Experience
Anas
Habitación Deluxe con 2 camas individuales y vistas al jardín
Fecha de estancia: abr 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 11 may 2024
service 5 star,
Facilities 5 star,
food need improve i give 4 star.
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Respuesta del alojamiento: Dear Anas,Thank you for sharing your feedback with us. We're delighted to hear that you found our service and facilities to be of a five-star standard during your recent stay at Pullman Bali Legian Beach.We appreciate your constructive feedback regarding the food, and we take your comments seriously as we continuously strive to improve our offerings. Rest assured, your feedback will be shared with our culinary team to ensure that we meet and exceed your expectations in the future.Thank you for choosing Pullman Bali Legian Beach, and we hope to have the pleasure of welcoming you back for another memorable experience soon.Warm regards,AryaGuest Experience
Usuario invitado
Habitación Deluxe con cama extragrande y vistas al jardín
Fecha de estancia: ene 2024
Familias
1 valoración
4.7/5
Fantástico
Fecha de publicación: 6 feb 2024
Great location close to everything.friendly staff.restaurant service is bit slow.
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Respuesta del alojamiento: Dear Valued Guest,We extend our sincere gratitude for sharing your feedback. It is gratifying to know that you found our location to be excellent and our staff to be friendly.However, we sincerely apologize for any inconvenience caused by the slow service in our restaurant. Your valuable comments provide us with an opportunity to improve, and we will address this matter promptly to enhance our service standards.Thank you for choosing Pullman Bali Legian Beach, and we appreciate your understanding. We look forward to the privilege of welcoming you back for an improved experience.Warm regardsAryaGuest Experience