Bali Beach Hotel & Village

Me alojé aquí con mi familia, desde el momento en que llegamos allí, el personal fue muy poco servicial y antipático. Teníamos 2 habitaciones, ambas no habían sido limpiadas, ambas tenían toallas sucias y sábanas con manchas de sangre. Cuando fui a preguntar en recepción me dijeron "la limpiadora se ha ido, tienes que esperar hasta que ella sea la próxima". Luego está la comida, el hotel es todo incluido pero la comida es tan mala que tuvimos que comer fuera todos los días. día. El hotel tenía su playa, que estaba en una buena ubicación, pero tenías que estar allí a las 8 am para conseguir una tumbona y el costo es de EUR 8 por día. Parece que si eres local puedes tener tantas camas gratis, el hotel incluso les permitió usar la piscina (que tenía un número mínimo de camas (20) para más de 100 huéspedes. El servicio de limpieza llega a las 9 a.m., les dices te vas en 30 minutos, y no vuelven más... y si lo hicieron, todo lo que hicieron fue barrer el piso. Nunca cambiaron las toallas en 1 habitación durante 4 días.

Este es el peor hotel en el que he estado, el personal es grosero, las habitaciones están sucias y malolientes, la selección de bebidas y alimentos es terrible. El área de la piscina está sucia, no hay entretenimiento y el hotel no está interesado en sus vistas, la cuestión es la ubicación de este hotel. Es increíble si limpiaran y modernizaran el hotel, podría ser espectacular, pero no volveré a ser como es.

Stayed for a week with my family and I have very mixed reviews. The hotel has three separate buildings if you have trouble getting about make sure to ask to be put in the main building. We were very confused when we were led outside and down the road then through another section past that and then up the steepest hill to the last building. The room smelt damp and the sheets felt damp. The air con wasn’t working and the beds were horrendous my son actually slept on the plastic chair the first night. I went to reception the next morning and ask to be moved to a lower room and told her about the problems we had. They said they could be would have to be the next day. Was given our new room key the following day which was in the 2nd building which wasn’t so bad to get to but the room was still very shabby and the bathroom stunk of urine. To top it off a cockroach was seen running around. At this point we where already on our 3rd day so we decided to make the most of where we were the area is absolutely stunning it honestly made up the holiday beautiful beach and lovely shops it really was a pleasure to visit. The hotel has a lot of potential but the rooms seriously needs a revamp. The food was nice if you like trying different things but also serves chips and spaghetti for fussy little ones. Snack bar is down the road next to the second building and swimming pool serving snacks 11-6 and self serve drinks. I honestly wouldn’t stay at this hotel again but also glad we visit the area

Pros: - Location was great, Bali is a lovely place with a good buzz but also calm. - Quick, easy access to the beach. - Quiet at nighttime - Some friendly service, especially at the hotel bar - Some good dinner varieties (however this was hit and miss) Cons: - Our room was very damp and smelt terrible. There was no window in there expect for the main door which was unpleasant - we did not receive a clean for our room. We had to go and ask reception to clean it and they said it wasn’t cleaned because they didn’t have a spare key. This meant we had to give them our key so could not access our room for certain hours of the day. - Our room came with no towels and again we had to go and ask for these. There was no apology for this. - The food could be very questionable at times and one of our party was very ill after some lamb that she’d eaten at the buffet. - Swimming pool, very small and crowded. It looks deceptively bigger in the pictures. - The bar has limited options and the drinks tasted different every single time. Most of the fizzy drinks were running out of the syrup and had an odd taste of them. - our toilet flooded on two occasions and we had it again request a clean for this. - The beach is absolutely lovely and was the best part of the holiday however for the sunbeds it is an additional €12 charge per day which is quite a lot when you consider how much you are paying for the amenities at the hotel already.

We stayed here for a week at first I didn’t realise the hotel was split in to 3 hotels and we weren’t in the main complex one, we got our room at Sofia village and it was flights of stairs up with a shared balcony which was too much for my mother, so we we asked to change rooms with no hesitation they changed it to ground floor at Sofia village which was absolutely beautiful and got to say we loved it and being next door to the old lady Sofia she looked after us all week she was so lovely and we miss her already! food was great, views were amazing, staff were friendly, everything was pretty much easy to get to as we were worried it was too hilly at first but there’s ways and means and a little train to get on and off. Would definitely visit again.

Great location, beautiful views We had a room across the road. It’s a 3 star so that’s what you should expect There is a pool there. During September there were snacks and self service drinks from 11 am to 6 pm. Main restaurant offered decent food. It was varied. We always found something to eat. The drinks are limited. We have a fantastic - chilled week. That was what we wanted

Excellent service from the main man on the beach bar from the best bar tender on the island sulimon thank you for looking after us such a great guy if you’re in this area go and see him top man great music and cocktails 🙌🙌🙌🙌🙌🙌🙌🤜🤜🤜🤜🤜🤣🤣🤣🤣