Melanie
3 de diciembre de 2023
If I could just rate the staff, I would give it a 5*. Everyone was so nice and helpful: the manager, people at the front desk and the ladies in the kitchen. It's a wonderful team.
The place has so much potential! It just needs a lot of upgrades. The power in the cabanas goes out frequently, and your only option is to walk in the dark at night to ask the front desk for a reboot. My bed pillows smelled horrible and need to be replaced. The bed mosquito net had multiple holes and need to be replaced too. It was impossible to sleep. There were bats in my bathroom and a rat in my bedroom scratching my backpack and trying to get to my snacks all night long. The rat also chewed through my pants' pocket. You just can't have any food in the cabana. There was another creature on top of my bed frame crawling and making noises all night too - it might have been an iguana. Howling monkeys were very loud in the morning. I get that we're in the middle of the jungle, but that was just too much for me. I tried to turn the fan on to hide all the creatures' noises, but the fan is really old and louder than a train.
The place has a restaurant. It's nice when you don't rent an ATV or motorcycle and are kinda stuck there in the evening, but the quality is average and everything is a bit overpriced. There are much better food options in Balgue if you can get to them.
I hope the new owners make some upgrades. This place could be so much better!
Traducir