Hotel Vier Jahreszeiten Direkt an Den Kliniken Und Therme Bad Krozingen, Nahe Freiburg

Hotel is nice, good location and staff friendly and helpful. However that's when you see the staff whichis usuallyin themorning. I checked in online as requested, was informed that I will get a code for door and room. I thought it is to make thecheck in process more efficient. I came in the afternoon and couldn't get inside the building, which need the code to get in. Finally some other guests came and I got in the building, and the hotel doesn't have reception to check you in. There is only a German phone number, which I don't want to call as it is an international call for me. There is email which I could send, but nobody answered. I don't know what to do to check in. Finally I found the code in email from hotel in my spam folder and managed to find my room. It's not clear that without the code nothing you can do. I think as a hotel some human intervention maybe needed

Ideal stopover Stop over on bike tour. Check in with codes to doors sent by email. Didn't work on door at first but realised needed to wait a couple of seconds. My email said our room was on floor EG which I guessed was ground floor but no signs indicating this. Room was nice and a good size. Although the bed broke we managed to take it apart and fix it. Shower fantastic. Towels were a little tatty. English speaking channel on tv would be nice. Not much in immediate area for shops and restaurants. Secure and plentiful parking.

Veel problemen gehad maar vriendelijk personeel Staffless hotel. Geen code gekregen voor aankomst. Kamer had geen batch en deur naar balkon werkte niet. Heb gratis upgrade gekregen met ontbijd ter comoensatievoor de problemen. Vriendelijke man die mij heeft verdergeholpen.