Dongrong
4 de enero de 2024
The hotel rooms are generally clean. However:
1. the front desk staff were absent-minded. Texting while servicing guests, therefore answers not exactly right.
2. The sign at the parking lot was confusing as it says only for staff parking but actually also for guest parking who paid parking fee
3. Room AC/Heater not working properly. Was as high as 80F, and the hotel had to send a technician in the midnight when everyone was sleeping to reset something physically in person inside the cabinet on the circuit board. It did not work for the first time and had no sleep and changed to another room, which also needed the same service which worked but the AC/heater was noisy and loud.
4. the front desk (a female in the night shift) said to check availabilty of a fan and send it to the room, but never happened.
5. The front desk female in the night shift was cool but not friendly
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