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Hotel Convento Aracena & SPA
4.5/544 Comentarios

Hotel Convento Aracena & SPA

Aracena|A 0.16km de la Pl. Alta
We read some good reviews on line but this hotel lacks the character of other convent conversions such as the Paradores and there is little art or artist flair. I think other reviews said ‘dull and boring’ and these descriptive words are appropriate ! Other reviews mentioned the difficulty in finding the car park or even the hotel itself - the staff seem to think that that the one way system and narrow roads of Aracena are the problem - far from it - good signage and good basic instructions from the reception desk would go along way , especially instructions around approaching the car park and the relationship to the checking in process ! The staff tried hard to make up for short comings but for the price they charge they need to up their game with more and better trained staff - staff who can truely imagine a customers experience and journey ! Perhaps use of a secret customer giving them unbiased feedback, as they don’t seem to have learned from feedback on Tripadvisor! Dinner was satisfactory but ot would not encourage a hotel to be just satisfactory - guests should feel to was a great authentic experience and want to repeat the experiences. The redeeming factor was the breakfast which was very good indeed and the overall pleasant surroundings and easy access to the castle of Aracena and of course the amazing local caves. For the manager - first impressions are everything - you make your mind up in the first minute of arrival in a hotel! As regards the Spa - well the Spa wasn’t open on the morning of departure and had no availability on the evening of arrival despite paying extra on our room - this situation wasn’t advised on arrival by reception so if we hadn’t mentioned it a little later we can only imagine they would not have mentioned anything and just kept the extra money! In English this is called ‘being fleeced ‘! As we had indeed mentioned it we did get a refund at reception on departure ( thank you ) but perhaps this was because we also had to mention finding long hairs in the sink - not pleasant! While I gave the hotel 3 stars - personally I would not stay there again but others I imagine will be happy enough to try it and hopefully not be fleeced ;-) let’s hope management will try and improve as this hotel certainly has potential and improvement is about learning and changing the way things are done! I compare my visit to the wonderful conversion of the Convento de la Magdalena in Antequera - the two hotels just don’t compare !
Hotel Galería Essentia
4.5/552 Comentarios

Hotel Galería Essentia

Aracena|A 0.28km de la Pl. Alta
Si decides alojarte en Hotel Restaurante Galeria Essentia de Aracena, estarás a pocos pasos de Parque nacional Sierra de Aracena y Marqués de Aracena Square. Además, este hotel se encuentra a 0,6 km de Museo del Jamón y a 1,1 km de La Gruta de las Maravillas.Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno continental todos los días de 08:00 a 11:00 con un coste adicional.Tendrás una lavandería, una biblioteca y una caja fuerte en recepción a tu disposición. Hay un aparcamiento limitado disponible.Te sentirás como en tu propia casa en cualquiera de las 9 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Mantén el contacto con los tuyos gracias a la conexión a Internet wifi gratis. El baño privado con bañera o ducha está provisto de bidés y secadores de pelo. Entre las comodidades, se incluyen teléfono y caja fuerte, además de un servicio de limpieza disponible de forma limitada.
Barceló Aracena
4.5/553 Comentarios

Barceló Aracena

Aracena|A 0.75km de la Pl. Alta
Si optas por alojarte en Barcelo Aracena durante tu estancia en Aracena, estarás en un parque nacional, a pocos pasos de Parque nacional Sierra de Aracena y a apenas 9 min a pie de Marqués de Aracena Square. Además, este hotel de 4 estrellas se encuentra a 1,5 km de Museo del Jamón y a 2 km de La Gruta de las Maravillas.Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar, una sauna y una piscina al aire libre de temporada. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.Puedes tomar una deliciosa comida en el restaurante Restaurante Buffet de este hotel o aprovechar el servicio de habitaciones que ofrece con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé todos los días de 07:30 a 11:00 con un coste adicional.Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Este hotel pone a tu disposición 5 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.Te sentirás como en tu propia casa en cualquiera de las 69 habitaciones con aire acondicionado, minibar y televisión de plasma. La conexión a Internet wifi gratis te mantendrá en contacto con los tuyos; también podrás ver tu programa favorito en el televisor con canales digitales. El baño privado con bañera y ducha independientes está provisto de bidés y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.

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Hotel Convento Aracena & SPA
4.5/544 Comentarios
We read some good reviews on line but this hotel lacks the character of other convent conversions such as the Paradores and there is little art or artist flair. I think other reviews said ‘dull and boring’ and these descriptive words are appropriate ! Other reviews mentioned the difficulty in finding the car park or even the hotel itself - the staff seem to think that that the one way system and narrow roads of Aracena are the problem - far from it - good signage and good basic instructions from the reception desk would go along way , especially instructions around approaching the car park and the relationship to the checking in process ! The staff tried hard to make up for short comings but for the price they charge they need to up their game with more and better trained staff - staff who can truely imagine a customers experience and journey ! Perhaps use of a secret customer giving them unbiased feedback, as they don’t seem to have learned from feedback on Tripadvisor! Dinner was satisfactory but ot would not encourage a hotel to be just satisfactory - guests should feel to was a great authentic experience and want to repeat the experiences. The redeeming factor was the breakfast which was very good indeed and the overall pleasant surroundings and easy access to the castle of Aracena and of course the amazing local caves. For the manager - first impressions are everything - you make your mind up in the first minute of arrival in a hotel! As regards the Spa - well the Spa wasn’t open on the morning of departure and had no availability on the evening of arrival despite paying extra on our room - this situation wasn’t advised on arrival by reception so if we hadn’t mentioned it a little later we can only imagine they would not have mentioned anything and just kept the extra money! In English this is called ‘being fleeced ‘! As we had indeed mentioned it we did get a refund at reception on departure ( thank you ) but perhaps this was because we also had to mention finding long hairs in the sink - not pleasant! While I gave the hotel 3 stars - personally I would not stay there again but others I imagine will be happy enough to try it and hopefully not be fleeced ;-) let’s hope management will try and improve as this hotel certainly has potential and improvement is about learning and changing the way things are done! I compare my visit to the wonderful conversion of the Convento de la Magdalena in Antequera - the two hotels just don’t compare !

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