Hoteles cerca del Kloosterstraat, Amberes

Es un hotel que no está justo en el centro, pero andando 20 minutos estás allí. La habitación es sencilla, pero con todo lo necesario, camas muy cómodas. El desayuno es espectacular, el café buenísimo y la bollería fabulosa. La habitación triple podría ser un poco más grande, ya que para 3 personas quedaba un poco justa. De todas maneras, sin duda repetiremos sin volvemos por la zona.

The location is very central. Walking distance from the station. One could watch the different activities in the square, The ambience was different. The rooms were adequate. Nice friendly staff. Enjoyed the complimentary breakfast.

¡Muy cerca de la estación de tren y entre 2 estaciones de metro! Servicio bien, limpieza bien pero podría mejorarse (puedo decir que era limpia pero no profunda en la mesa, y el dispensador de jabón/shampoo estaba roto, así que se extendió por todo el baño)

El hotel está muy bien situado, está justo al lado de la estación central y esto ahorra mucho de las dificultades con el equipaje! El hotel dispone de un buen servicio, pero no hay nada que pueda hacer. La recepción fue claramente superada y requiere trabajadores adicionales, aunque la chica que trabajaba en mi llegada hizo un trabajo fantástico a pesar de algunos guías de viaje particularmente aburridos que molestaron la atención! La habitación no estaba a la altura de la limpieza estándar. No hay protector de matrícula! - Esto debería ser motivo de amonestación sobre cualquier otra cosa. Si me quedé en un establecimiento de cuatro o cinco estrellas sin protector de matrícula, me negaría habitualmente la habitación. El balcón de mi habitación no había sido limpiado durante mucho tiempo y había una raya de cenizas que fluía junto con los botas de algodón y los envolturadores.

The Hampton by Hilton Antwerp Central Station offers a convenient and comfortable stay. Its prime location near the central station provides easy access to local attractions. The modern rooms are well-equipped and maintained, ensuring a pleasant experience. The complimentary breakfast buffet provides a satisfying start to the day. The attentive staff members are friendly and helpful, contributing to a welcoming atmosphere. However, some guests have noted limited space in the rooms and occasional noise from the surrounding area. Overall, it remains a favorable choice for travelers seeking a well-located, affordable accommodation option in Antwerp.

El hotel reúne todo lo que pueda uno desear para pasar una estancia tranquila; desayuno estupendo, habitación silenciosa; personal amable y servicial; es cierto que está algo alejado del centro, unos 20 minutos caminando, pero el paseo es agradable, y si no quieres caminar hay un bus gratuito cada 20 minutos que te deja en el mismo centro (Grand Place) en 7 minutos que se coge al lado del hotel en frente de la estación de tren (pregunta en recepción). También hay un Carrefur City muy cerca. Es cierto que es algo caro, pero la calidad se paga...(por ello la relación calidad precio entiendo que es normal)

Muy bonito lugar! Amazing and comfortable. We liked how digital everything is. Location is good, easy check in and check out. Nice lobby. Bad things - you can't open windows for fresh air and they have only 1 soap in the shower “for everything”. También el aire acondicionado no funcionaba realmente.

Wow -- since the amazing renovations the place is spectacular. I've been to this hotel countless times and it seems to improve each year. So many of the staff have been with them for many years, and they couldn't be better, right down to the lovely Julie in housekeeping. This hotel offers so many amenities, it's so visually beautiful, the service is exceptional and I can't wait to return very soon! The location can't be beat, with gorgeous views of the park and walking distance to all the major attractions.

I had the pleasure of staying at this hotel for a weekend getaway with friends. The check-in process was a bit long due to an issue with the visibility of my advance payment made the day prior. However, once this was resolved, we were treated to complimentary refreshment drinks in the check-in area, which were most enjoyable. The lounge and bar boasted a modern, chic design. Before booking this hotel I had read some reviews mentioning the loud music in the lift. This was no longer the case. I was a bit disappointed to find that DJ's were only present at the bar on Fridays. I did not have breafkast during my stay, I may reconsider on my next visit. The room was ultra clean, the bed was super comfortable. The overall experience was positive, and I look forward to my return.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo