Ardos Park Hotel

Lamentablemente, el peor alojamiento que he encontrado. La primera habitación estaba extremadamente desordenada, sucia y parecía una obra en construcción. No la habían limpiado, con pelos y manchas por todas partes. Cambié de habitación, pero la segunda solo estaba un poco mejor; aún había pelos y manchas de huéspedes anteriores en el suelo y en el lavabo. Aunque reservé con 7 noches de antelación, solo me quedé una noche porque me sentí muy incómoda. Todos los muebles estaban muy usados, el baño estaba recién pintado y los viejos azulejos rojos se traslucían. Los artículos de aseo baratos ya estaban usados. Solo las toallas estaban limpias. El personal fue amable, pero tampoco intentó hacer nada para mejorar las malas condiciones del hotel. No te dejes engañar por la media hasta que encuentres buenas recomendaciones; este lugar nunca es un hotel de 4 estrellas. Apenas mejor que un hostal. Me fui después de una noche envuelto en toallas para no tocar la cama y con sábanas manchadas. Al personal no le importó mi queja y no me compensaron, así que gasté 350 € en gastos innecesarios. Intenté presentar una queja a través de Trip.com, pero el hotel la rechazó. Creo que Trip.com debería ofrecer un mejor servicio al cliente, por si los hoteles simplemente engañan a sus clientes, ya que las habitaciones que se muestran en las fotos no se corresponden con la realidad. Muy insatisfecho.

I had a very bad experience at this hotel. When I complained about the rooms I had booked, the hotel owner started shouting at me. I told him to lower his voice because I deserve to be treated better as a customer, but he behaved aggressively and in a ****** manner after asking me about my country. The photos on the Trip.com page were completely different from reality, which was clearly misleading. Even the hotel owner blamed Trip.com and said they deceive customers by showing different pictures from the actual rooms. The rooms were extremely small, the bed sheets were dirty and had hair on them, and the bathroom was tiny with a hole where rats could enter. I paid 133 dollars for the highest-priced room including breakfast, but what I received felt more like a prison cell than a hotel room. When I complained, he told me there were no other rooms available. It was a terrible experience because of the poor treatment and deception. I hope Trip.com will help me get my rights back after what happened. كانت ليلة سيئة جداً في هذا الفندق. عندما اعترضت على الغرف التي حجزتها، بدأ صاحب الفندق بالصراخ عليّ. أخبرته أن يخفض صوته لأنني أستحق أن أُعامل بشكل أفضل كزبون، لكنه تعامل معي بعصبية وعنصرية بعد أن سألني عن بلدي. الصور الموجودة في صفحة Trip.com كانت مختلفة تماماً عن الواقع، وهذا خداع واضح. حتى صاحب الفندق نفسه اتهم Trip.com بالخداع وقال إنهم يعرضون صوراً مختلفة عن الحقيقة. الغرف كانت صغيرة جداً، والفرش متسخ وفيه شعر، والحمام صغير ويوجد فيه فتحة يمكن أن تدخل منها الجرذان. دفعت 133 دولاراً مقابل أعلى سعر مع وجبة فطور، لكن ما حصلت عليه كان أشبه بالسجن وليس غرفة فندق. وعندما اشتكيت قال إنه لا توجد غرف غير هذه. كانت تجربة سيئة جداً بسبب سوء المعاملة والخداع، وأتمنى من Trip.com أن يأخذوا حقي من هذا الفندق بسبب ما تعرضت له. Bu otelde çok kötü bir deneyim yaşadım. Rezervasyon yaptığım odalara itiraz ettiğimde otel sahibi bana bağırmaya başladı. Ona sesini alçaltmasını söyledim çünkü bir müşteri olarak daha iyi muamele görmeyi hak ediyorum. Ancak hangi ülkeden olduğumu sorduktan sonra bana karşı agresif ve ırkçı davrandı. Trip.com sayfasındaki fotoğraflar gerçekte gördüğümüz odalardan tamamen farklıydı. Bu açıkça yanıltıcıydı. Hatta otel sahibi bile Trip.com’u suçladı ve müşterilere gerçek odalardan farklı fotoğraflar gösterildiğini söyledi. Odalar çok küçüktü, çarşaflar kirliydi ve üzerinde saç vardı. Banyo çok küçüktü ve içeri fare girebilecek bir delik vardı. Kahvaltı dahil en pahalı oda için 133 dolar ödedim ama bana verilen yer otel odasından çok bir hapishane hücresi gibiydi. Şikayet ettiğimde başka oda olmadığını söyledi. Kötü muamele ve aldatma nedeniyle çok kötü bir deneyimdi. Trip.com’un yaşadığım bu mağduriyet konusunda hakkımı almasına yardımcı olmasını istiyorum.

Centrally located, this hotel is walkable distance from Anıtkabir while also being good price to quality ratio.

I stayed at Ardos Park Hotel with my spouse and overall, we had a pleasant experience. The location is convenient and the hotel has a peaceful atmosphere. Our room was clean and comfortable, although a few small details could be improved. The staff were friendly and helpful. It’s a decent choice for a short stay as a couple.

there was nobody to talk in English and the reception actually do nothing because they don't understand English. there was no internet in the room and also bad connection in the lobby .

Easy to find and very convenient. Great service and a comfortable stay.

The experience was very good but the room was cold at night.

It was good

Kind staff okay rooms :)