Hoteles cerca del Convento Antiguo de la Baumette, Angers

Je suis extrêmement déçue par l'attitude de cet hôtel. Ayant fait une erreur de réservation, je les ai informés immédiatement (en moins de 12 heures) et plus d'un mois avant mon séjour. J'espérais qu'ils feraient preuve d'un minimum de compréhension ou de flexibilité, mais j'ai reçu une réponse sèche et peu constructive, me rappelant simplement que j'avais choisi un tarif non flexible, sans aucune considération pour ma situation. Je me retrouve à payer près de 200€ alors que nous n’irons pas dans cet hôtel et qu’en un mois ils vont très probablement relouer les deux chambres. Le manque de dialogue et d'empathie dans leurs réponses est surprenant et regrettable pour cette enseigne qui est sensée être de qualité. Je comprends que les politiques d'annulation existent, mais un minimum de service client aurait pu améliorer cette expérience. Je déconseille cet établissement à toute personne cherchant un service respectueux et à l'écoute.

Muchos puntos positivos. Primero, los saludos, la amabilidad, la disponibilidad y los consejos de mi anfitrión. La simplicidad del transporte con Jalla (¡Nuevamente, muchas gracias a él por llevarme a todas partes!). Además, la belleza del lugar, realmente tranquilo, espacioso y ropa de cama de calidad. El jardín lleno de tres. La piscina se agradece mucho. Finalmente, la mayor calidad de la comida. Unos platos riquísimos y realmente copiosos. Una magnífica cultura culinaria marroquí con muchos platos diferentes cocinados con corazón, y créeme, puedes sentirlo. Realmente recomiendo esta casa de huéspedes y probablemente volveré lo antes posible.

The hotel is conveniently close to the central station, and a large public garage is sandwiched between the two, which the hotel provides a modest discount for. We were given a complimentary upgrade for our 2 nights to an executive room – which was OK but nothing special. The bed had a comfortable memory foam mattress, there was a safe, a fridge stocked with expensive drinks we always ignore and a bathroom with separate WC. The shower though spacious, was a bit pathetic. The hotel is a 10-minute walk from Angers Castle and the old town. We balked (as we usually do) at paying €19 for breakfast as we never make good enough use of it, but they do provide a simpler version for €8. We've taken to finding a Paul bakery in town and having a better breakfast there for less than hotels demand.

Small hotel located across the street from the train station. There is a large parking garage next to the station for your car and you can unload your car directly in front of the hotel before parking it if you pull partially up on the sidewalk. The location is good- only a 10 minute walk to reach the historical areas. The reception area is small as is the breakfast room. The hotel has a lift but only 2 of the seven rooms on the first floor are directly across from it. The other 5 rooms (like ours) were accessible only by the stairs although the reception staff were helpful in carrying luggage. The room was very small but clean. There is only a small rod available to hang clothes. Bedside “stands” were a 4x6 inch shelf. There was a power outlet only under one of them. There was a very small desk with 2 outlets- if you unplug the coffee maker. However the light over the desk was by far the brightest we had on our trip and greatly appreciated. The bathroom was also minuscule but had adequate storage space around the sink and a small shelf for toiletries. The shower was powerful but cruise ship sized. They supplied shower gel from a wall mounted dispenser. Surprisingly they provided a box of facial tissue- none of the 4 star hotels we had stayed in prior to this had tissues. Getting to the toilet took a bit of contortions but it worked well. The breakfast was pretty basic- a choice of breads and pastries, two cheeses and some meats, yogurt, fruit, two cereals. They had a hot water bath if you wanted to boil eggs. Coffee was just a pot of American style coffee - no French coffees were offered. The staff was friendly and helpful. This simply is basic no frills accommodations- good for a one night stopover but too small to tolerate for longer stays.

The location is really nice. Plenty of food options also open for the late nights. The staff were really good. Not the best English speakers but they tried anyway. The problems I had were flickering power due to construction in the building, the breakfast is underwhelming but it is free, having a car while staying here will be a concern due to parking options. The size of the rooms are really small too. Something that was different from other hotels I’ve been in is they ask you to leave your key at the front desk every time you leave and you grab it on re entering. Not a bad thing just different compared most. Subpar hotel with great location.

We had a rental car with us, so having some spaces out front of this hotel to temporarily park our car to unload our luggage to check in was priceless. There is a garage near by just a short walk away. The front desk staff were always friendly. English speaking so that was helpful since our French is very poor. The location is superb. Restaurants, patisserie, small grocery store, café all just steps away. We also walked to visit Chateau Angers and the cathedral from here. No need to drive anywhere. In the early morning, there were street noise noticeable from delivery and road traffic. Some notes for travelers: the hotel did not have AC. Only on the ground level with AC where reception is located. That was tough for the afternoon since it was warm. But once the sun went down, we were able to open the windows to let some cool air in. Also, the hotel does have an elevator, but that is on a floor up. If you are unable to lift luggage or walk stairs, need to keep that in mind. The front desk does assist with luggage if needed.

Bon hôtel et bien placé avec un accueil très chaleureux. Cependant des choses sont a améliorer. Le Petit dej avec un personnel très vite débordé, un réassort qui n arrive pas et qui doit être demandé. De plus, les bouteilles de jus installées a l arrière du présentoir à saladiers n est pas hygiénique. Et comment, accepter des pots de confitures communs et des mottes de beurre collectives. Encore une hygiène limite. Une question pourquoi nous demander de mettre les serviettes au Sol si on veut les changer. Mais on nous les change malgré tout. A part cela tout est ok.

Si pasa la noche en esta ciudad, es un gran hotel. La ubicación es muy buena, los alrededores son muy tranquilos y hay muy buenos restaurantes cerca. Si te hubieras alojado aquí, no habrías elegido otro hotel.

El supermercado U al lado del hotel es muy conveniente. Las habitaciones cuentan con microondas, filtros de café, hervidores de agua, todo tipo de ollas y sartenes, además de refrigeradores y estufas eléctricas. Vive aquí muchas veces, cada vez que vengas a Angers, debes elegir

Je ne suis pas du tout satisfaite de mon séjour dans cet hôtel. J'y est séjourné courant mars. J'ai oublié une paire de chaussures dans la salle de bain. je m'en suis rendue compte une fois rentrée chez moi le soir. J'ai appelé la réception dès le lendemain pour signaler mon oubli mais on m'a répondu que la femme de chambre n'avait rien trouvé.... J'ai rappelé quelques jours plus tard, et on m'a fait comprendre qu'on ne pouvait pas réclamer auprès des femmes de ménages... Le responsable m'avait demandé d'envoyer une facture pour me rembourser mes chaussures, chose que j'ai faite. J'attends encore le remboursement.... Autre mauvaise expérience dans le même hôtel : 1er matin, 7h45, j'arrive pour prendre le petit déjeuner : plus de pain, plus de viennoiserie, plus de brioche... il a fallu attendre plus de 30 minutes pour voir arriver du pain et des croissants congelés réchauffés au four. A 17 € le petit déjeuner, c'est du vol !!! bref, hôtel à fuir, ce sont des voleurs !!!