Hoteles cerca del MR Aquariumservice, Almere

Overall the room and bed was perfect, the bed was very comfortable, but I wouldn’t recommend staying here if you’re planning on eating or drinking at the hotel the staff were absolutely useless! the guy taking food and drinks ordered was absolutely useless, had no idea what he was at, everything we ordered he had to come back over to reorder cause he forgot. to the point I literally had to go over to the bar and practically make the drinks myself. we checked in late and told we could only order food within 40 mins, we said we’re ready to order straight away so it wasn’t long and he come over, again he forgot what we wanted, so I went back to the bar to ask if I can order my food again I was told well I need to hurry up as the kitchen closes in 10 min (I had been trying to order for 30 mins) there was probably 2 other tables in there he wasn’t busy just standing behind the bar talking to another colleague. Really unprofessional .

The room we were given was one for people with a disability, which meant it was very spacious. The decor was nice, the beds comfortable, although a little soft. The bathroom was also spacious and had everything a disabled person would need. It didn't bother us we were staying in this room. We didn't have breakfast but had a coffee which was good. Because this room is on the ground floor just behind reception and next to the breakfast room we did experience noise. There is a 24-hour coffee and tea making facility in the breakfast room which is great. However, when we were staying, there were people in there even in the middle of the night, as we could hear the chairs being used (scraping sound which was very audible in our room). That got worse when breakfast service really started in the morning. It made sleeping a little challenging. We would stay here again, but would definitely ask for a room on a higher floor and further away from the breakfast room. Check in and out was quick and easy and staff were friendly.

El hotel está lejos de la estación de tren, el transporte no es especialmente conveniente, el entorno es bueno, el borde es un buen lago. Las instalaciones del hotel son antiguas y las condiciones de salud de las habitaciones son generales, la clave es que nadie va a limpiar durante tres días, esto no es aceptable, no se puede hablar del servicio

Top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top top

First of all let me tell you that we booked 4 nights in a Topsuite.Fotos are really amazing and look quite new BUT do not trust the fotos.They do not reflect the reality of this Van der Valk hotel.Location to visit the Floriade as well as the check-in were ok. Parking is free.When entering our Topsuite we immediately realized that an empty cup of coffee was still on the floor in front of our door.You can see several trays with the rest of room service food in front of many doors during the whole day....nobody cares.(see fotos)The suite was so dirty in corners,next to walls,or inside shower !You could even write your name inthe dust INSIDE ALL wardroabs and cabinets.Worst of all was the Nespressomachine(please see fotos!!)Frames,TV as well as all other details haven't been cleaned since days....You got a rainforestshower as well as a handshower,BUT the last one did not function.Impossible to get your shampoo out of your hair! We went down to reception to clarify with the manager.We were told that she was out of office at that time but they could reclean?! the suite if we want. Referring to the shower we were told that they would check...As we asked to change the suite we were told that there was no availability at that time.Ok! May be everything would be arranged the other day....As we returned back in the late morning on the following day NOTHING DID CHANGE!No shower,the room was made but still dirty and the cup of coffee still in front of the door.... Let me tell you guys that in this hotel they don't put Kleenexpapers near the sinks!you have to use toiletpaper if you are missing your Kleenex.. For dinner you will meet a very unprofessional service(so lived on OUR table),may be other guests get a better one. For breakfast we noticed that ALL white yoghurts did pass there Expiry dates!!We told the staff about the fact and they took all away.Nobody seems to control expiry dates when putting food on the buffet.We did show the yoghurt pot at the reception and everybody was ”really” sorry about that fact and promised us to tell the manager.... As on second day in the evening no message came from the general manger about our complaints,I once again went to reception and finally met the manager.She told me that she heard about our ”Problems” and that she would understand our frustration....nothing constructive from her side.”the suites have to be clean dear guest?”...Ok we agree..BUT?As we didn't want to spoil our holidays in this famous hotel we CHECKED OUT after the first night and leaved this VAN DER VALK hotel in the evening.

Una hermosa instalación con hermosos edificios. Los aparcamientos están disponibles en cantidad suficiente y se pueden utilizar gratis. Las habitaciones están bien equipadas y muy limpias. Desafortunadamente, en las camas dobles hay dos matraces separados que se deslizan. De lo contrario todo era bueno. Porque sólo estuvimos allí durante el fin de semana, renunciamos a la limpieza de los cuartos. Sin embargo, nos han puesto toallas frescas, té y café. Los restaurantes y bares también son muy recomendables. Nos han prestado 2 E bicicletas del hotel (68 euros) y con ello han ido a Almere. Del hotel hay una muy bonita ruta. El entorno en general es muy bonito

Very comfortable bed, nice room with a good shower and lovely amenities. Surprisingly cheap nearby parking, only 2€ per day (yes, only 2.00€ for 24 hours). Very friendly staff. Tasty Belgium Affligem beer available at the bar. Delicious breakfast.