Sao Rafael Suites

Reservé una habitación doble y, al hacer el check-in, nos la cambiaron a una suite porque era el cumpleaños de mi marido. Quedamos encantados con este detalle. La comida buena y el servicio espectacular. Volveremos, aunque es una pena que los precios suban tanto en temporada alta. 😁

Este hotel dista mucho de ser de 5 estrellas. El spa está en mal estado. La habitación estaba descuidada y era muy básica. El bufé era normalito (siempre el mismo). Me decepcionó muchísimo.

Wir haben eine schöne Woche dort verbracht. Das Familienzimmer war riesig und sehr sauber. Betten sehr gut. Was super nervig war, dass man bei jeder Mahlzeit vorm Speisesaal anstehen musste. Das Personal war freundlich, aber nicht vom Fach...Außerdem war es in der Nacht bis zum Frühstücken nicht möglich etwas anderes als Wasser oder schon vorab einen Kaffee zu bekommen... Die Poolbar, wo tagsüber Getränke und Speisen angeboten wurden, hätte sauberer und aufgeräumter sein können. Das Hotel ist gut, aber definitiv kein 5Sterne Hotel.

Hotel muito desgastado, com portas a cair a precisar de reforma.

Comodidades e alimentação muito boa.

Hotel Review Our stay was overall very pleasant. The staff were great—friendly, attentive, and genuinely helpful. The rooms were large, spacious, and well-appointed, and we appreciated being accommodated for a room change to get a better view. The amount of closet space in the suite was also fantastic, which is a rare treat in most hotels. The food was very good, especially the salads, which were fresh and full of flavour. Some of the meats, however, were a bit hit or miss—some lacked tenderness or depth of taste—but overall the dining experience was enjoyable. Would be nice to have real juices as well. One area that could be improved is housekeeping. The cleaning style followed what I was told is more of an American approach, where the beds aren’t crisply made—more of a “cover pulled over” look. Once I realised that, I ended up making the bed myself to get it looking neater. There were also a few minor details missed, like wine stains on the table that hadn’t been wiped properly. If that’s the intended cleaning style, it might be helpful for guests to have some basic cleaning supplies available, though ideally, surfaces should just be cleaned as part of the service.

Rooms were old and in need of an update. Food quality was adequate. Stayed at several all inclusive hotels over the years and this hotel was on the lower end for food, amenities, and services. Location was walkable to beach and a close bolt/uber ride to old town albufeira. Would only recommend if looking for a low end all-inclusive hotel stay.