Hotel Retama Machupicchu

Un hotel estupendo para visitar Machu Picchu. Nos recibieron nada más bajar del tren con un cartel. Nos explicaron y nos mostraron todo. La habitación era excelente y espaciosa, con una cama enorme. Toda la ropa de cama estaba seca y no tuvimos ningún problema con el agua caliente. Puedes dejar tu equipaje; no necesitas llevarlo contigo para visitar Machu Picchu. 👍

La habitación tenía un fuerte olor a humedad, las instalaciones eran viejas y la higiene deficiente, y el precio era elevado en relación con la habitación en sí. El desayuno era sencillo y monótono.

This hotel sits close to the bridge and the bus stop heading up to Machu Picchu, perfect for an early‑morning start. They offer luggage storage after checkout, and we were welcome to stay in the lobby for as long as we needed. This was a huge help for us, since we had a very late train back toward Ollantaytambo and needed a comfortable spot to wait. Breakfast felt wonderfully home‑cooked; a sweet lady made our eggs exactly how we liked them. The main downside: there is no elevator, and our room was three flights of stairs up. Thankfully the staff kindly helped carry our luggage. Important tip: message the hotel ahead of time via Trip.com or WhatsApp to arrange a pickup. Navigating to the property on your own can be tricky when you first arrive

Exceeded expectations! From the warm welcome at check-in to the smooth checkout, everything was perfect. Our room was spacious, quiet, and had an amazing city view. The bed was like sleeping on a cloud.

Very disappointing experience. When I arrived, the hotel said there were problems with the water supply and moved me to another hotel for the first night. The next day they moved me back, but the building was clearly not ready to receive guests. Several floors were undergoing deep cleaning and repair work. In my room there was no proper hot water (only barely warm water in the shower) and the internet did not work. When I asked the manager why guests were being checked in while the hotel was still under maintenance, her response was extremely rude. She told me that if I wanted better conditions I should have booked a five-star hotel, and that if I was not satisfied I could leave. I decided to check out because the conditions and attitude were unacceptable. The hotel refused to refund the unused night. Be aware that this hotel may accept guests even when basic services are not working.

My room was clean and organized. The bathroom is very small but reasonable for myself. The quality of the shampoo and other soaps were poor, so bring your own. If you need a clean and cheap place to stay, this place is good.

位置：酒店位置很不錯，距離火車站和巴士站200米左右，走路10分鐘就到，旁邊就是河，晚上伴隨河流聲音入睡非常治癒。酒店還給了地圖，非常清晰指引了巴士買票的點位及路線。 房間：房間及廁所非常乾淨衞生，我們入住的房間有充足的充電插座，房間Wi-Fi也很快，床品也感覺很舒服，9月底的時間，開一點點窗温度正好。 服務：酒店提供早餐自助，種類豐富、供應充足且好吃，吐司提供了各種果醬，服務員都很好，幫我們寄存了行李方便上馬丘比丘玩。 最後：感謝酒店幫助丟三落四的我們找到遺失的AirPods，次日找了朋友幫忙領取。感謝酒店工作人員的拾金不昧，並順利交接失物。 感恩良好的服務，我們擁有順利且舒服的馬丘比丘之旅。

這家酒店我們到了的時候已經沒房間了，説給我們協調了一家四星級的兄弟酒店。過去之後發現在小巷的盡頭，對面是一家正在施工的房子。這家酒店電梯樓層和實際樓層對不上，早飯也很一般

非常好的酒店，離火車站、公交站都很近，早餐也很好。賓館設施一應俱全，還可以在1樓大廳看世界盃。非常滿意的一次旅行。老闆還會舉牌兒去火車站接站。