Valoraciones de Bole Ambassador Hotel

They have Shuttle problem I’m waiting shuttle for 45 minutes in Addis Ababa Airport

A nice place

Very nice

Cool Place

Decent

👍 Good

This is by far the worst place I have ever stayed in. I have contacted the place to provide a shuttle two hours prior to arrival but they did not provide me a shuttle and refused to answer my calls when I attempted to contact them. Ones I arrived they gave me a room that’s still under construction. Room had holes everywhere and bathroom smelled like a ****** was committed in it. No kettles, tea bags, no cups or any cutleries. TV doesn’t work and you could hear all noises from the outside of the room. Every morning at 8 am exactly, cleaners will come right to the front of my door and have a full blown conversation and in the process waking me and my partner up. Across my room was the cleaners store room hence the continuous noise throughout the day. Phone numbers are not provided hence when you need to speak to front desk then you must go down. I requested a number to contact them on which they didn’t provide. This place is not a 4 star, it’s not even a 1 star. When you complain to management, all he can say was this is Africa and that my expectations should be lowered. I meat with this mentality from management, it explains the behaviour of the rest of the staff. I have stayed in many hotels in Addis Ababa and I have never experienced such a terrible situation. This hotel needs to be closed, renovated and their staff retrained.

Ambassador Hotel; I never seen such kind of service, it is really incredible for me it is my second home The hotel offers excellent customer service and is conveniently located near the airport, shopping center, and ancient church. Fantastic service; I will return shortly.

I had a pleasant stay at this hotel. The most attractive aspect of this hotel is location and cleanliness. Pros: Just 5 minutes from Bole international airport and the shuttle service was on time. Close to main Bole road and variety for f cafe and restaurants near by. Clean room. Front desk stuff are very helpful. Especially, Yodit from the overnight and day stuff front desk agent. Yodit was very professional and takes pride in her Job. I would like the management know that Yodit deserves a promotion. Con; Disappointing food and room service stuff. They are always out of ice. For an intentional hotel, ships have at the very least have an ice machine. I understand water is in shortage in Addis but have a back up plan for when a room service is requested. Good at the hotel needs improvement. The continental breakfast not too bad for the money you pay and is available till 10 am. That was a plus. Gym is okay but functional. Overall, I give this hotel 10 for location 10 for cleanliness 7 for room servic 6 for hotel restaurant and food service

I was sent here as an Ethiopian Airlines transit passenger and had no problems at all. The shuttle was easy to find at the airport, the dinner provided was better than most and had a wide range of vegetarian options even. They had beers reasonably priced and accepted foreign currencies to pay for it. Room was clean and servicable. Shuttle back to the airport was right on time. Perfect for transit customers.

OMG. What a dump! Ethiopian airline brought me to Addis 2 hours late and I just missed the connection. Next flight to my destination tomorrow morning. As their own new hotel was full, they gave me a voucher for Ambassador hotel. When I arrived where the shuttles are, the Ambassador bus had just left. After waiting, unsuccessfully ,for half an hour for its return, I decided to walk to the hotel. When I arrived, I was told that the hotel was fully booked out and that was communicated to Ethiopian Airlines the previous day. After some discussion, they gave me a room and I was set back 20-30 years. While the room was spacious, everything, including the bathroom, was completely run down. The shower head fell down by looking at it, out of 3 light switches one worked etc. I didn’t have the energy to return to the airport and ask for a different hotel. When I went for dinner, included, I was presented the choice of beef with rice or fish with rice. I assessed the fish as the smaller risk. However, there is no wine or beer. Just water. It’s a non alcoholic hotel.

The rooms is so good some of them need to be checked The cleaning is so good The food i give it 7 of 10 and the breakfast is 90% habasha food and i dont eat habbasha food And the swimming pool is not working💔 And the gym machines alot of them is not working

I have been in bole ambassador hotel for a while their service is excellent في الحقيقة رأيت في هذا البلد الشعب الجميل الراقي الكريم والثقافة والحضارة العريقة لديهم بما في ذلك حسن الضيافة وانا في فندق امباسادور بولي رأيت حسن الضيافة والكرم والخدمة الرائعة جدا التي انبهرت فيها والامن والامان والنظافة علي مدار الساعة فعلا ارغب في تجديد الإجازة شهر اخر

Worse ever experience in a hotel in a capital city. Can't believe @Ethiopia_airlines used them for transit passengers. @Ethiopian_airlines should set minimum standards for hotels where they send their passengers for layovers. Did not bring myself to eat the food, the walls of the rooms are falling off, light is dim, bedsheets are dirty, mosquitoes in the room,... Never again will I accept to put foot in this hotel. Will not even recommend it for any traveller's waiting list.