Jannah Burj Al Sarab

¡Me encanta! Fue una estadística breve, pero tuve el sueño más relajante que realmente necesitaba. La habitación también es bastante espaciosa.

Disfruté de la estancia. Las habitaciones no eran tan grandes, las instalaciones no eran como las de un 5 estrellas. Yo resido en Dubai y soy un visitante frecuente de Abu Dhabi ya que es mi estación de trabajo. Esta fue mi primera estadía con Jannah Burj Al Sarab. En general, el hotel proporcionó una buena instalación. El televisor debe cambi**** a un televisor inteligente donde podamos conectar dispositivos Android y . Los servicios de habitaciones no se presentaron para verificar que el televisor tuviera problemas de conexión. La calidad de los programas en el televisor es demasiado antigua y no tiene una calificación de 5 estrellas. Hoy en día, incluso un hotel de 4 estrellas cuenta con todas las conexiones inteligentes (YouTube/prime/Netflix. El mensaje de bienvenida que se muestra en el televisor no está actualizado, fue realmente una vergüenza. Con respecto al mismo yo había informado lo mismo, incluso después de informar que el mismo nombre de la persona de la reserva anterior se mostraba en el televisor. Adjunto con una foto para su mejor comprensión, sobre toda la experiencia estamos bien. Puede ser mucho más mejor.

La habitación era tranquila, la cama era muy cómoda y la calidad del sueño era excelente. El restaurante no es grande, pero el sabor es bueno. El punto a mejorar es que el check-in es un poco lento.

Hotel básico. Habitaciones amplias y bien diseñadas. Buen desayuno, rico y para todos los gustos.

Parece ser una muy buena relación calidad-precio. Está limpio, la presión del agua es fuerte, la ubicación no es mala y, por supuesto, hay muchos buenos hoteles, pero lo mejor es que el precio es muy bueno.

Comfortably clean room with slow assist and no assist in languages on arriving and slow check in & out also with cafe with no stuff asked lady on receptionist for empty café to able order told me to wait so waited more than 5 minutes & no one show up.

Hotel staff were very friendly. The rooms are clean, food is ok. However, the breakfast room is too small. Because there wasn't enough space, we were directed to another room temporarily for breakfast one day. Savory and sweet dishes were one next to another, pancakes and omelets were rarely served. On the second day, we managed to stay for breakfast on the ground floor of the hotel but due to lack of space, we had to sit at the table with another couple. Also, the housekeeping took our face towels the day before departure instead of replacing them.

I don't think we would stay again. The rooms are decent but the hotel is quite old and outdated. We were celebrating a special occasion and requested a room with a bath, I don't think they saw this note so we had to request a room change for this when we got up to the room. The check in staff were accommodating and able to change but most 5 star hotels add a special touch or at least make sure to read the booking notes prior to arrival. We paid for a half board package to have dinner there that evening and asked both the check in staff and the restaurant staff when passing what time they served dinner till and they said 10:30pm so it was quite disappointing when we went for dinner at 9:30pm (which we thought was an hour before closing) and the grilled meat station was closed and the rest of the food was either finished or cold. They then told us they closed the meat bbq at 8.30pm which is not what we were told. They still had the doner meat out but they were reluctant to cut it, we had to ask a few times. When they brought it to us they said it was cold did we still want it. I asked if they could reheat it but they said they didn't have a microwave. Overall the dinner experience was not great as we ate some cold rice and salad. We spoke to the front desk who were apologetic and told us that dinner is supposed to be until 10:30pm and they tried to offer what they could but I think some training on clear communication for some staff members would be beneficial as had we have been informed we should come earlier for the dinner we would have come earlier and there would have been no issue. We also requested some glasses and ice to the room but were told they only have plastic cups. The air con is also quite cold and you can't seem to adjust it, it is either on or off. The bed was comfy though so If you are just looking for a decent room to stay in and will be out and about for the rest of the day and for food then it does the job. The hotel manager was also informed of the issue we had at dinner and was supposedly going to call us when she came back the following day but failed to do so. All in all I wouldn't return, definitely not 5 star worthy.