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5 estrellas

The Ritz-Carlton, Cleveland
4.3/561 Comentarios

The Ritz-Carlton, Cleveland

Cleveland|A 0.26km del centro
We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

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Hilton Garden Inn Cleveland Downtown
3.6/5101 Comentarios

Hilton Garden Inn Cleveland Downtown

Cleveland|A 1.23km del centro
Mi hijo adulto y yo nos alojamos aquí mientras asistíamos a un evento en el Centro Welstein de la Universidad Estatal de Cleveland. Usamos el transbordador Hilton para llegar allí y caminamos de regreso; A unos 5 minutos a pie. Al llegar, el aparato de boleto de la puerta de estacionamiento estaba atascado, así que tuve que estacionarme ilegalmente durante unos minutos para informar a la recepción. Estas cosas pasan. Nos instalamos en la habitación durante una hora antes de la salida para el evento y notamos que el calor no estaba calentando la habitación. Informé a la recepción al salir y estaba arreglado (y cálido) cuando volvimos varias horas más tarde. . . ¡Buen trabajo! Cobran $ 20 para estacionar en el estacionamiento al aire libre, lo que siempre me parece desconcertante, ya que siempre parece que te están jodiendo. . . cual eres! Recibí la primera factura por correo electrónico y todo estuvo bien. Al día siguiente recibí una factura ajustada; 2 botellas de agua por $ 4 + impuestos. . . no podemos consumir su agua demasiado cara como puedo leer. Llamé y me aseguraron que recibiría un crédito. CUIDADO con los sobrecargos. . . Parece que sucede cuando he leído otras experiencias, aquí, en TripAdvisor. Como miembro de Honores, uno pensaría que Hilton realmente reduciría un poco el estacionamiento. No podría importarme menos el agua. . . Tengo sed, tomo un trago del grifo; sorprendido, Hilton no me cobró por el uso de la taza de café.

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Apto para Familias

Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Comentarios

Residence Inn Cleveland University Circle/Medical Center

Cleveland|A 6.54km del centro
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.
Comfort Inn Cleveland Airport
3.4/5109 Comentarios

Comfort Inn Cleveland Airport

Cleveland
Dorel radiu 1/5 Pagado en su totalidad cuando se reserva con parksleepfly.com para 2 noches de estancia y 1 semana de estacionamiento con el transbordador del aeropuerto incluido por descripción. When arrived at hotel nightmare started Called 2 days before arrival to confirm I’ll have a shuttle at 4am When got at the location I was handed a voucher to call a shuttle company which told me they can come to pick me up before ,,about’’ 4: 45 Después de golpear a la habitación abri mi banco en línea para pagar por una cuenta pendiente Y noté una tasa del hotel por otro 144$ incluso mi estancia fue pagada en su totalidad me dijeron que necesitaban mi tarjeta de crédito para incidentes que no entendí de que para cargarme en el lugar por incidentes cuando sólo me inspeccioné ... es una larga manera decidí que no puedo arriesgarme a conseguir un camión por la mañana así que me dejé junto con mi coche a las 3:00 y usaba servicio de parque de vuelo Noche de mar continuó 2 días después de que me di cuenta 2 más tarifas en mi cuenta de tarjeta de crédito desde la comodidad en la inn uno de 122.43 y uno de 122.73 Se llamó al hotel y trató de ordenarlo se me dijo que todas las tarifas son reversibles En parte porque la tarifa de 122.73 todavía está en mi cuenta y todavía estoy bien para pagar ¡Por lo tanto, ¡Cuidado con la pobre sala de servicio sucia y el fraude de tarjetas de crédito! Si es así que esta empresa está sobreviviendo todo lo que puedo decir es vergüenza sobre usted! Tipo de viajeVacaciones Rooms1.0Service1.0Location2.0

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Hoteles cerca de atracciones populares en Cleveland

Descubre hoteles cercanos a atracciones populares en Cleveland

Huntington Convention Center of Cleveland

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Downtown Cleveland

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Museo de Arte de Cleveland

Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Comentarios

Residence Inn Cleveland University Circle/Medical Center

Cleveland|A 0.5km de la Museo de Arte de Cleveland
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

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Universidad Case Western Reserve

Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Comentarios

Residence Inn Cleveland University Circle/Medical Center

Cleveland|A 0.76km de la Universidad Case Western Reserve
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

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Lee valoraciones de usuarios sobre hoteles en Cleveland

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Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Comentarios
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.
Hilton Garden Inn Cleveland Downtown
3.6/5101 Comentarios
Mi hijo adulto y yo nos alojamos aquí mientras asistíamos a un evento en el Centro Welstein de la Universidad Estatal de Cleveland. Usamos el transbordador Hilton para llegar allí y caminamos de regreso; A unos 5 minutos a pie. Al llegar, el aparato de boleto de la puerta de estacionamiento estaba atascado, así que tuve que estacionarme ilegalmente durante unos minutos para informar a la recepción. Estas cosas pasan. Nos instalamos en la habitación durante una hora antes de la salida para el evento y notamos que el calor no estaba calentando la habitación. Informé a la recepción al salir y estaba arreglado (y cálido) cuando volvimos varias horas más tarde. . . ¡Buen trabajo! Cobran $ 20 para estacionar en el estacionamiento al aire libre, lo que siempre me parece desconcertante, ya que siempre parece que te están jodiendo. . . cual eres! Recibí la primera factura por correo electrónico y todo estuvo bien. Al día siguiente recibí una factura ajustada; 2 botellas de agua por $ 4 + impuestos. . . no podemos consumir su agua demasiado cara como puedo leer. Llamé y me aseguraron que recibiría un crédito. CUIDADO con los sobrecargos. . . Parece que sucede cuando he leído otras experiencias, aquí, en TripAdvisor. Como miembro de Honores, uno pensaría que Hilton realmente reduciría un poco el estacionamiento. No podría importarme menos el agua. . . Tengo sed, tomo un trago del grifo; sorprendido, Hilton no me cobró por el uso de la taza de café.
Renaissance Cleveland Hotel
3.7/597 Comentarios
La experiencia de los clientes transformacionales siempre que mis alojamientos están en este maravilloso hotel. Bellas instalaciones situadas en el corazón de Cleveland. Transporte a/desde el aeropuerto por RTD sin tocar la calle utilizando la parada de la Torre City. Las habitaciones son de diferentes tamaños dependiendo de su reserva.
InterContinental Hotels Cleveland
4.3/580 Comentarios
Un fantástico hotel. Muy nuevo y limpio. El personal del lobby y del restaurante fantástico. Te aparcan an el coche según llegas. En definitiva, una buena opción si viajas a Cleveland (al centro tienes que seguir una recta de unos 5K). Lo único es que no sabíamos que en el hotel suelen hosped**** enfermos de la clínica…(te entra una sensación “rara” cuando ves las sillas de ruedas en el pasillo).
Cleveland Marriott Downtown at Key Tower
4.2/599 Comentarios
El hotel está muy bien situado, y el hotel está muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de Seth también fue un destacamento - nos cuidó mucho como nuestro grupo pasó tiempo en el bar/comedor.
Tru by Hilton Cleveland Midtown
4.2/5108 Comentarios
El hotel está muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy bien situado, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca de la ciudad, muy cerca Nos hemos quedado en un hotel Tru antes y sin duda nos quedaremos a la espera de los demás en nuestros próximos viajes.

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Precio más alto3.264 €
Precio más bajo79 €
Número de valoraciones3,418
Número de hoteles399
Precio medio (entre semana)345 €
Precio medio (fines de semana)413 €