Alojamientos en Queensland, Australia

Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess. So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out. This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix. My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.

No se proporcionó ningún juego de cepillos de dientes, solo quedaban unas pocas toallas de papel y ninguna nueva, y las sábanas estaban un poco sucias.

There was 5 of us and for a boys weekend to wet and wild it was very ideal to house us and had enough space for us all. Bathroom was a great size and felt modern enough. We had the choice of bunk beds, a double bed, and some slept on the couch as the air conditioning was in the living room. A small wall fan in the bunk bed room was pointless but the double bed room had a ceiling fan. Fridge had an incredible freezer. Unsure about the rubbish as we overfilled the small bins. Nothing to complain about, handy to be nearby a lot of shops and food places. Front area had a table for hanging out and a rail for hanging wet clothing.

Convenient location however not enough space to park car in a safe area

La habitación era muy limpia y agradable, era un autobús corto en la ciudad y la parada de autobús estaba cerca. El hotel tiene piscina y parque de agua. Desafortunadamente, sólo hay WiFi en la sala de juegos, así que sólo un par de habitaciones tenía acceso

Aunque sólo es adulto, desgraciadamente algunos adultos actúan como niños. Especialmente en el fin de semana las personas no podían cerrar. Nada del hotel puede hacer sobre eso realmente nos cuesta todavía unas pocas horas de sueño. Probablemente sólo nos quedamos desafortunados. De lo contrario, el hotel está bien/bueno. La habitación era lo suficientemente grande pero nada fantástico. Las instalaciones de baño compartidas estaban bien. La cocina es grande para que sea buena. No se puede quejar demasiado por precio/valor. Sólo tuvo suerte con otros huéspedes

gran cocina de campamento , y limpias instalaciones comunes , los pods son un poco pequeño pero adecuado

We visited here for my partner's birthday celebration. It has a great view as they appealed, nice and quiet location. It was raining, but still good to stay at the house to chill out. We loved big screen TV with reclining sofa and supa tub in living room area. The bathroom was cleaned up really well, many towels were provided. Breakfast was also provided which was basic western style we cook ourselves. The only thing that we were confused about was there's no one in the reception even during the official check in time. We checked in but gone afterwards, so we couldn't ask extra stuff. We didn't get any explanation about check out and there was also no one. We ended up to ask about it from cleaner. Overall it was good to stay here.

We had a spacious room with lots of amenities including a fully equipped kitchen which was a nice surprise at such a low cost. However, a few of the facilities seemed in need of restoration, with the fan and A/C seeming outdated to the point of feeling unsafe, and the fire alarm half hanging off the ceiling with tape. Additionally, we had a problem with pests in our room, seeing lots of cockroaches and a couple of spiders over our 3 nights. It was also disappointing that such loud maintenance works were going on in the park from fairly early in the morning, which would have been okay if it was communicated to us prior to booking, however it was not. Overall, a good value room, but in need of some work and pest control.