Alojamientos en Alta Austria, Austria

We had no issues with the property itself. It is a historic house in beautiful Hallstatt. We already knew about the staircases and need to bring luggages up those staircases. What we were surprised about was the extremely low level of service for such a beautiful property. Apparently the manager was on leave and left two inexperienced girls in charge. Understandably Hallstatt limits vehicular traffic and our car could only stop at a designated spot about 15 min spot from the property. Our driver had called ahead to tell the property we were arriving and asked if shuttle could be arranged. The answer was the only option was to walk. Imagine lugging luggages through the snow. On arriving at the property, we told the girl receiving us to arrange a taxi at checkout to bring us to the dropoff point to meet our driver the next day. She promised to do so. Half an journey before the appointed time she told us no taxis were available and the only option was to walk. You can imagine our frustration with this level of service. A wonderful property let down by extremely poor service.

¡No se preocupe por el alojamiento que se destina a grupos más grandes:) Reservé una habitación para 2 personas y terminaba con una chalet que podría acomodar a 4 personas, pero no nos importaba!

La ubicación es muy buena, el panorama del balcón es muy bueno. Cuando llegué al hotel, me dijo con alegría que estaba satisfecho con el entusiasmo del personal 々.

Very Good. Living up to the promises. We come in Low Season. The hotel indeed provide Breakfast Buffet spread, open the Kitchen and Dining Hall only for the Two of Us. They din go cheap and giving lunch boxes. Recommended hotel

Aceptado.

房間很乾凈，房間分區很棒，有廚房可以自己做飯，距離超市也不遠

第2次入住該酒店。房間乾淨。床好睡。