Booked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure.
Bar drinks, VERY overly priced .
Didn’t use the Spa as closed at 6pm .
I would return to this hotel., as stated the reception ladies were smiley, & helpful.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
UUsuario invitado2025.08.26
The hotel was lovely had trouble booking has didn’t realise I needed photo ID to check in had had a PIN number but the receptionist wouldn’t accept that lucky for me I had a photo of my passport on my phone this needs to be made clear when booking

La habitación estaba limpia, el baño era precioso y los productos de baño eran gratuitos. Tuvimos un problema con la electricidad de la habitación... al llegar, el televisor, la lámpara y las luces del baño no se encendían. El personal revisó la caja de fusibles y volvió a funcionar la electricidad. Se volvió a cortar la electricidad a última hora de la tarde cuando usé la tetera. El portero de noche (que hablaba poco inglés) volvió a accionar el interruptor de la caja de fusibles y me dijo que la próxima vez pusiera menos agua en la tetera. Lo intenté, pero la electricidad se volvió a disparar, así que le pedí que nos cambiara de habitación. Lo hizo de mala gana, pero nos dio una llave.
En general, una buena estancia, pero una situación desafortunada con la electricidad.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
BBev Walker-Pugh2023.06.26
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
UUsuario invitado2025.04.30
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
UUsuario invitado2025.05.23
Lovely hotel in a good location a 10 minute downhill walk to the beach.
The Spa was wonderful spent every morning in there it had a Sauna and a Steam room .
Breakfast was good and my room was clean with a Shower and a comfy bed.
We will be back
Muy bueno
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8.5/10
Muy bueno
UUsuario invitadoI have been to this hotel a few times now and it has always been good
UUsuario invitadoThe hotel was lovely had trouble booking has didn’t realise I needed photo ID to check in had had a PIN number but the receptionist wouldn’t accept that lucky for me I had a photo of my passport on my phone this needs to be made clear when booking

AAei BartMuy cerca de la playa y de la parada de autobús. Un lanzamiento de piedra a las tiendas y restaurantes locales. El hotel es como Hotel Transilvania vibes que mi familia ama más especialmente el auténtico ascensor. 😁 El personal también era agradable. Las instalaciones eran buenas.
DDiana 1994En general todo era genial.
Sugerimos cambiar de matriz, ya que tanto nosotros como nuestros amigos tuvimos terrible dolor de espalda, pero esto es, por supuesto, una preferencia y no todos quieren una matriz dura como nosotros.
Aparte de eso, todos los que amamos en este hotel.
Gracias .
UUsuario invitadoStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
SSoSonicLa habitación estaba limpia, el baño era precioso y los productos de baño eran gratuitos. Tuvimos un problema con la electricidad de la habitación... al llegar, el televisor, la lámpara y las luces del baño no se encendían. El personal revisó la caja de fusibles y volvió a funcionar la electricidad. Se volvió a cortar la electricidad a última hora de la tarde cuando usé la tetera. El portero de noche (que hablaba poco inglés) volvió a accionar el interruptor de la caja de fusibles y me dijo que la próxima vez pusiera menos agua en la tetera. Lo intenté, pero la electricidad se volvió a disparar, así que le pedí que nos cambiara de habitación. Lo hizo de mala gana, pero nos dio una llave.
En general, una buena estancia, pero una situación desafortunada con la electricidad.
AAshish444Reception and breakfast staff were excellent.
Our family room (Ken dodd) was very big and comfortable.
We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions.
3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.
UUsuario invitadoWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
UUsuario invitadoThe property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
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